At a Glance
- Tasks: Join a dynamic team providing essential administrative support in a fast-paced healthcare environment.
- Company: Be part of the Mental Health Liaison Service at a busy general hospital.
- Benefits: Flexible working hours, competitive salary, and training opportunities provided.
- Other info: Exciting career growth in a supportive and evolving team.
- Why this job: Make a real difference in mental health care while developing your skills.
- Qualifications: NVQ 3 in Business Admin or equivalent, customer service experience preferred.
The predicted salary is between 25760 - 27476 £ per year.
Do you want a role that offers job satisfaction and challenges where no two days are the same? The Mental Health Liaison Service (MHLS) is a Core 24 liaison team that aspires to clinical, teaching and research excellence. We are a dynamic, rapidly developing and evolving service covering all ages over 16 years in a 1254-bed busy general hospital dealing with over 500 referrals per month. Please note this position is based at the Norfolk and Norwich University Hospital with limited parking opportunity on site but access to free and regular bus travel from named Park & Ride locations. There is opportunity for flexibility around working days and hours with associated pay enhancements.
Main duties of the job:
- We have an exciting opportunity to join a successful team of administrators considered pivotal in what can be a demanding yet rewarding environment.
- The successful candidate will demonstrate enthusiasm and flexibility with an organised, collaborative and priority-based approach to administration delivery.
- The role will include call handling, inbox management, minute taking, data entry and general administrative support to clinical teams, consultants and team leaders.
- Candidates will need to demonstrate exceptional interpersonal and customer service skills with a dedication to confidentiality and service user experience.
- You will be joining a fast paced and changing environment using a range of clinical systems and Microsoft packages.
- Previous experience of all Microsoft packages is desirable in the successful candidate.
- Previous experience of Trust IT systems would be of benefit but not essential as all training will be provided.
Person Specification:
- Qualifications: NVQ 3 in Business Admin or equivalent (or working towards), NVQ 2 Customer Services or working towards, Pitman/RSA III Typing / Word Processing or equivalent secretarial experience at intermediate level.
- Experience: Experience in a full range of secretarial systems gained through practice and skills.
- Skills: ICT skills including Microsoft (especially spreadsheets and presentations, e.g. Excel, PowerPoint) or equivalent, Ability to co-ordinate and prioritise management diaries.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£25,760 to £27,476 a year gross per annum.
Clinical Administrator in Costessey employer: Job Search Place Limited
Join the Mental Health Liaison Service at the Norfolk and Norwich University Hospital, where you will be part of a dedicated team that values job satisfaction and offers a dynamic work environment. With flexible working hours, opportunities for professional growth, and a commitment to clinical excellence, this role provides a rewarding experience in a supportive atmosphere. Enjoy the convenience of free bus travel from Park & Ride locations, making your commute easier while contributing to a vital service that impacts lives every day.
StudySmarter Expert Advice🤫
We think this is how you could land Clinical Administrator in Costessey
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Job Search Place Limited.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Job Search Place Limited.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Job Search Place Limited, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Clinical Administrator in Costessey
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Job Search Place Limited.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Job Search Place Limited.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Job Search Place Limited. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Job Search Place Limited. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Job Search Place Limited
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Job Search Place Limited’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
