At a Glance
- Tasks: Ensure a welcoming environment, manage visitor procedures, and maintain building standards.
- Company: Dynamic corporate environment focused on inclusivity and excellence.
- Benefits: Ride to Work Scheme, Employee Assistance Program, and recognition awards.
- Other info: Opportunity for career growth and learning in facilities management.
- Why this job: Join a vibrant team and develop skills in building management while making a difference.
- Qualifications: Customer service experience, strong communication skills, and attention to detail.
The predicted salary is between 25000 - 30000 £ per year.
Responsibilities
- Carry out regular patrols of the building to check for any problems and report any faults to the relevant personnel.
- Ensure cleaning standards are maintained and report any cleaning issues to the client.
- Ensure that all visitors are greeted with excellent customer service and visitor procedures are followed at all times.
- Ensure the health and safety of the building is maintained.
- Manage and distribute post upon receipt.
- Ensure site manuals and procedures are regularly checked and updated.
- Directing all visitors to correct floors.
- Ensure the reception desk runs effectively.
- Actions and responds to email instructions.
- Manage meeting room bookings, set ups and support internal events as required.
- Monitor and replenish office consumables (e.g. pantry items, stationery) and maintain stock levels.
- Coordinate and track maintenance requests, liaising with contractors and following up on completion.
- Support security processes including visitor badges, access control and key management.
- Manage internal support tickets, ensuring timely responses and resolution within agreed service levels.
Requirements
- Experience as a receptionist or in customer service.
- Experience within a corporate environment.
- Professional presented, self confident and smartly dressed at all times.
- Good health and safety knowledge.
- Understands the importance of, and has great, attention to detail.
- Good intermediate computer literacy.
- Good oral and written English with the ability to communicate at all levels.
- Able to remain calm and effectively manage and respond to difficult people or situations.
- Desire to learn more about how a building runs and a passion for development, as this role will eventually take on more building management duties.
- Strong administrative and organisational skills, with the ability to manage multiple tasks and priorities.
- Proactive and self motivated approach, with the ability to work independently and take ownership of tasks.
- Ability to coordinate with multiple stakeholders, including internal teams and external suppliers.
- Experience using ticketing or service management systems (or similar tools).
- Experience managing office facilities, workplace services or similar operational environments (desirable).
Employee Benefits
- Ride to Work Scheme.
- Employee Assistance Program.
- Credit Union.
- Employee of the Month/Year.
Equal Opportunities
RUK is an equal opportunities employer, we encourage applications from a diverse range of individuals. We believe that a diverse talented workforce nurtures excellence and makes us a great place to work, where individuality and inclusivity are celebrated.
Corporate Receptionist/Facilities employer: Job Search Place Limited
As a Corporate Receptionist/Facilities at our company, you will thrive in a dynamic and supportive work environment that prioritises employee growth and development. We offer a range of benefits including a Ride to Work Scheme and an Employee Assistance Program, fostering a culture of inclusivity and excellence where your contributions are valued. Located in a vibrant area, our workplace encourages collaboration and provides opportunities to expand your skills in building management while ensuring a welcoming atmosphere for all visitors.
StudySmarter Expert Advice🤫
We think this is how you could land Corporate Receptionist/Facilities
✨Tip Number 1
First things first, make sure you know the company inside out. Research their values, culture, and recent news. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
When you get to the interview, don’t just sit back and wait for questions. Be proactive! Prepare some thoughtful questions about the role and the company. This shows you’re engaged and ready to contribute from day one.
✨Tip Number 3
Dress the part! As a Corporate Receptionist, first impressions matter. Make sure you’re looking sharp and professional. It’s all about showing that you understand the importance of presentation in a corporate environment.
✨Tip Number 4
Finally, follow up after your interview with a thank-you email. It’s a simple gesture that can set you apart from other candidates. Remind them why you’re the perfect fit for the role and express your enthusiasm for the opportunity!
We think you need these skills to ace Corporate Receptionist/Facilities
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your customer service experience and any relevant administrative skills to show us you're the perfect fit for the Corporate Receptionist role.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re interested in this position and how your background aligns with our needs. Be sure to mention your passion for building management and your proactive approach to tasks!
Show Off Your Attention to Detail:In your application, demonstrate your attention to detail by ensuring there are no typos or errors. This role requires great organisational skills, so we want to see that you can present yourself professionally right from the start.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the hiring process!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Responsibilities
Familiarise yourself with the daily duties listed in the job description. Be ready to discuss how your previous experience aligns with tasks like managing visitor procedures, maintaining cleaning standards, and coordinating maintenance requests.
✨Showcase Your Customer Service Skills
As a Corporate Receptionist, excellent customer service is key. Prepare examples of how you've handled difficult situations or provided exceptional service in the past. This will demonstrate your ability to remain calm and professional under pressure.
✨Demonstrate Attention to Detail
Highlight your attention to detail by discussing specific instances where you’ve successfully managed multiple tasks or maintained high standards in a corporate environment. This could include managing office supplies or ensuring health and safety protocols are followed.
✨Be Proactive and Engaged
Express your desire to learn more about building management and your proactive approach to tasks. Share examples of how you've taken ownership of responsibilities in previous roles, showing that you're self-motivated and ready to grow within the company.
