At a Glance
- Tasks: Oversee Customer Experience and Contact Centre teams, ensuring exceptional interactions via phone, chat, and digital platforms.
- Company: Job Search Place Limited is focused on enhancing customer experience across multiple locations.
- Benefits: Manage an expanding service portfolio while driving transformation initiatives for efficiency.
- Other info: The position covers teams in Maidstone & Lincoln.
- Why this job: This role is pivotal in fostering a customer-first culture and unifying processes.
- Qualifications: Experience in managing customer service teams and driving transformation initiatives is required.
The predicted salary is between 40000 - 50000 £ per year.
Job Search Place Limited is seeking a Customer Experience Lead to oversee its Customer Experience and Contact Centre teams across Maidstone & Lincoln. This role is pivotal in ensuring exceptional customer interactions via phone, chat, and digital platforms.
The successful candidate will unify processes and foster a customer-first culture while managing an expanding service portfolio, driving transformation initiatives, and enhancing efficiency across all customer touchpoints.
Customer Experience Transformation Lead in Coningsby employer: Job Search Place Limited
Job Search Place Limited is dedicated to improving customer interactions through innovative solutions. Located in Maidstone & Lincoln, the company values a customer-first approach and is expanding its service offerings. Join a team committed to excellence in customer experience.
