At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer experiences and drive sales.
- Company: Join PVH, home to iconic brands like Tommy Hilfiger and Calvin Klein.
- Benefits: Enjoy competitive pay, flexible benefits, and a supportive work environment.
- Other info: Embrace diversity and grow your career in an inclusive culture.
- Why this job: Be a key player in shaping the future of retail with top fashion brands.
- Qualifications: Retail experience and strong leadership skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Our stores are the life and soul of our business. They act as our main touch points with our ever-evolving consumer base. As the world of retail evolves, we believe that for all other parts of the chain to work, our stores must set the tone of what our two brands are all about. Our locations are paramount, first-class experience must be a given and our in-store standards should never be questionable.
To deliver this, we strive to hire individuals who live and breathe the values of our business, who are obsessed with delivering great service to our customers and who truly believe that to remain relevant in today's world, we must be nimble and adapt to change and evolution. The Concession Manager plays a key role in achieving these standards, leading by example, embracing our entrepreneurial spirit, and inspiring their teams through their passion and belief in our brands.
Responsibilities:- Partner with Area Manager to build on business opportunities and achieve company standards/goals: sales and wage budgets, sales per hour (SPH), units per transaction (UPT), conversion (hit) rate, wage and expense control, shrinkage, mystery shops, store audits and profitability.
- Identify opportunities and collaborate with others to grow the business or improve performance.
- Consistently foster a positive store experience by treating all customers and staff members in a fair and consistent manner.
- Perform manager on duty functions; manage store opening/closing functions and the sales floor.
- Ensure
Concession Manager, Tommy Hilfiger & Calvin Klein (John Lewis Welwyn Garden City) - FTC employer: Job Search Place Limited
At PVH, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions inclusivity and diversity. As a Concession Manager at our John Lewis location, you will benefit from comprehensive training and development opportunities, competitive benefits, and the chance to lead a passionate team dedicated to delivering outstanding customer experiences. Join us in shaping the future of retail while enjoying a supportive environment that values your contributions and fosters personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Concession Manager, Tommy Hilfiger & Calvin Klein (John Lewis Welwyn Garden City) - FTC
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive deep into Tommy Hilfiger and Calvin Klein's history, values, and latest collections. This will not only impress your interviewers but also help you connect with their vision.
✨Tip Number 2
Showcase your leadership skills! As a Concession Manager, you'll need to inspire your team. Think of examples from your past where you've successfully led a team or improved performance. Be ready to share these stories!
✨Tip Number 3
Practice your communication skills! You'll be interacting with customers and staff daily, so being able to articulate your thoughts clearly is key. Consider doing mock interviews with friends or family to sharpen your delivery.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team. Don’t miss out on this opportunity!
We think you need these skills to ace Concession Manager, Tommy Hilfiger & Calvin Klein (John Lewis Welwyn Garden City) - FTC
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the brands shine through! We want to see how you connect with Tommy Hilfiger and Calvin Klein, so share your personal experiences and what makes you excited about retail.
Tailor Your CV:Make sure your CV is tailored to the Concession Manager role. Highlight your experience in retail operations, people management, and any achievements that align with the responsibilities mentioned in the job description. We love seeing how your skills match our needs!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff without unnecessary fluff!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at PVH!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Brands Inside Out
Before the interview, make sure you’re well-versed in the values and history of Tommy Hilfiger and Calvin Klein. Understand their target audience and current trends in retail. This will help you demonstrate your passion for the brands and how you can contribute to their success.
✨Showcase Your Leadership Skills
As a Concession Manager, you'll need to inspire your team. Prepare examples of how you've successfully led teams in the past, resolved conflicts, or improved performance. Be ready to discuss your management style and how you foster a positive store experience.
✨Prepare for Performance Metrics Questions
Expect questions about sales targets, budgeting, and KPIs. Brush up on your knowledge of sales per hour (SPH), units per transaction (UPT), and other relevant metrics. Be prepared to share how you’ve used data to drive results in previous roles.
✨Demonstrate Your Adaptability
Retail is ever-evolving, so be ready to discuss how you've adapted to changes in the industry. Share specific examples of how you've embraced new challenges or implemented changes that improved store performance. This will show your potential employer that you can thrive in a dynamic environment.
