At a Glance
- Tasks: Support clients with complex needs, providing advice and holistic support for mental health and housing issues.
- Company: Hertfordshire Mind Network focuses on supporting individuals with mental health challenges and complex needs.
- Benefits: Enjoy 25 days annual leave, health cover after 6 months, and an additional birthday leave day.
- Other info: This full-time role is based in West Hertfordshire with potential travel across the county.
- Why this job: Join a mission-driven team dedicated to helping vulnerable individuals in crisis situations.
- Qualifications: Candidates must have a valid driving license and access to a vehicle for countywide travel.
The predicted salary is between 26000 - 26500 £ per year.
Do you want to support people with mental health issues in a moment of crisis? Are you calm, non-judgemental and able to work effectively with people experiencing distress? If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we would love to hear from you.
About the Service:
Community Outreach Workers support people with complex needs who have housing issues as a primary need. This includes people who may have drug and alcohol difficulties, particularly when they are coming into repeat contact with Police, Tenancy Sustainment Services, Housing and Homelessness Services, and Environmental Health Services. The five-day post will be delivered in West Hertfordshire, with the flexibility to travel across Hertfordshire County.
The purpose of the Hertfordshire Mind Network Community Outreach Worker role is to:
- Provide advice, information, onward referral, and holistic support to clients with coexisting drug and alcohol difficulties and mental ill-health.
- Ensure that the safety and wellbeing of the client is monitored and reviewed regularly.
- Remain a source of independent support for all clients.
- Embed a person-centred and solution-focused approach in all aspects of the role.
- Raise greater awareness of complex needs and the effects of Adverse Childhood Experiences (ACEs) amongst local service providers.
We offer:
- Annual leave entitlement of 25 days per year pro rata, rising in increments to a maximum of 29 days after 5 years employment (plus 8 days Bank Holidays).
- An additional day of leave each year for your birthday following completion of the probation period.
- Ongoing training relevant to your role.
- An Employee Assistance Programme.
- Eligibility for blue light card.
- Health cover (after 6 months employment) - compensation payment for Optical, Dental, Chiropody, and Therapy Treatments.
Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.
Closing date for receipt of applications is 3rd July 2026 at 5pm. Applications will be reviewed and interviews conducted on a rolling basis. Early submissions are encouraged. Interviews will be held on a rolling basis at our Watford Wellbeing Centre.
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs. Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.
No agencies please.
Community Outreach Worker (CSS Housing) employer: Job Search Place Limited
Hertfordshire Mind Network offers a supportive environment with ongoing training and an Employee Assistance Programme. Located in Watford, the team values lived experience in mental health, enhancing their approach to client care. Employees enjoy health cover and generous leave policies, fostering a balanced work-life culture.
