At a Glance
- Tasks: Support the college's daily operations and provide excellent service to students and staff.
- Company: Join a modern campus with a supportive and diverse team at EKC Dover College.
- Benefits: Enjoy generous leave, learning opportunities, exclusive discounts, and health support.
- Other info: Flexible working options and commitment to diversity and inclusion.
- Why this job: Make a real difference in a vibrant environment while developing your skills.
- Qualifications: Organised, customer-focused, and able to manage multiple priorities effectively.
The predicted salary is between 25185 - 26000 £ per year.
Keep the college running smoothly from the heart of our brand-new Bench Street campus - where great administration makes a real difference every day. Based at our brand-new Bench Street campus, part of EKC Dover College, you’ll play a vital role in delivering efficient and professional administrative support as a College Services Assistant. Working as part of the College Support Services team, you’ll help ensure the smooth day-to-day running of the campus while providing excellent service to students, staff and visitors.
In this varied role, you’ll support key administrative processes including enrolments, applications, examinations and enquiries, maintaining accurate records across our corporate data systems. You’ll also contribute to the operation of the Service Help Desk by monitoring and allocating logged jobs, liaising with relevant support teams, and coordinating pool vehicle bookings to keep services running effectively.
Hours per week: 22.5
Working pattern: Mon-Wed 1pm-5pm, Thurs 1pm-4.30pm, Fri 08.30 to 4.30pm
Salary per year: £15,897
Benefits:
- Generous Annual Leave - 24 days FTE per annum +5 days after 5 years
- Learning and Development Opportunities - 3-4 annual paid group development days, bespoke programmes e.g. Aspiring Leaders Development Programme and strong internal progression (1 in 3 roles are filled internally)
- Exclusive Discounts & Perks - Inc. restaurant, grocery, retail and holidays discounts as well as car leasing and tech purchasing schemes
- Flexible Personal Leave - Time off for your child's first day at nursery or school, moving homes and for interviews
- Wellbeing and Health Support - Generous sick pay, counselling services, discounted gym membership at Canterbury College
- Culture and Recognition - Being part of Community Days, an annual Staff Celebration Day, and an eco-friendly organisation dedicated to reaching net-zero by 2030
- Competitive Pension Scheme - 18% employer contribution
About You:
We are looking for an organised and customer-focused College Services Assistant to join our team. Based at the reception area of the new Bench Street provision, you’ll play a central role in supporting the day-to-day operations of the College. This is a varied position where no two days are the same, requiring you to balance administrative tasks with answering calls, welcoming visitors and responding to enquiries from students, staff and external stakeholders. You will thrive in a busy environment, have excellent attention to detail, and be confident managing multiple priorities while maintaining a high standard of customer service.
Key Responsibilities:
- Providing a professional and friendly first point of contact at reception.
- Processing curriculum applications for upcoming academic years and current short courses.
- Supporting student enrolment and maintaining accurate student records.
- Assisting with timetabling and examination administration.
- Responding to enquiries from students, colleagues and external partners.
- Carrying out a range of administrative tasks to support the smooth running of the College.
- Working accurately and efficiently to meet deadlines in a fast-paced environment.
- Collaborating with colleagues across departments to deliver an excellent student experience.
If you’re highly organised, enjoy working with people and take pride in delivering outstanding administrative support, this is an excellent opportunity to join a supportive team in a modern campus environment.
Equal Opportunities:
East Kent Colleges Group is an equal opportunities employer and welcomes applications from all members of our communities. We are particularly keen to increase the diversity of our staff body and encourage applications from candidates where there is underrepresentation in our workforce. We are proud to hold the Positive About Disability Award and are a Disability Confident Employer. We will explore any reasonable adjustments to a role due to health needs or disability. We have a commitment to Care Leavers and to current or previous Armed Forces personnel with a commitment to interview applicants who meet the essential criteria. We welcome applications from anyone wishing to work flexibly and those considering a return to work from a career break.
College Services Assistant employer: Job Search Place Limited
Join East Kent Colleges Group as a College Services Assistant at our state-of-the-art Bench Street campus, where you will be part of a vibrant and supportive team dedicated to enhancing the student experience. With generous annual leave, extensive learning and development opportunities, and a strong commitment to employee wellbeing, this role offers a fulfilling work environment that values your contributions and encourages personal growth. Enjoy exclusive discounts, flexible personal leave, and a competitive pension scheme while working in an eco-friendly organisation striving for net-zero by 2030.
StudySmarter Expert Advice🤫
We think this is how you could land College Services Assistant
✨Get Involved in Online Communities
Dive into online forums and communities centred around digital learning and education, like EdTech chats on Twitter or groups on LinkedIn. Engaging in discussions and sharing your insights can help build your visibility and credibility in the sector.
✨Attend EdTech Meetups and Workshops
Look for local meetups or workshops focused on digital education trends. Not only do they enable us to learn about the latest in the field, but they’re also great networking opportunities to meet potential employers like Job Search Place Limited or other educators who might know about upcoming part-time roles.
✨Leverage Your University’s Resources
If you’re currently studying, make sure to tap into your university's career services. They often have connections with local businesses in the education space, plus they can help us uncover part-time job openings that aren't widely advertised.
✨Showcase Your Skills through Projects
Create a portfolio showcasing any relevant projects or experiences in digital learning. Whether it's designing a learning module or contributing to an e-learning platform, having tangible examples will catch the eye of hiring managers at Job Search Place Limited.
We think you need these skills to ace College Services Assistant
Some tips for your application 🫡
Highlight Your Experience in Digital Learning:When applying for a role in digital learning like the College Services Assistant at Job Search Place Limited, make sure to showcase any prior experience you have in creating or managing online learning materials. We want to see how you've made an impact in previous roles, so don’t shy away from providing specific examples or projects you’ve worked on.
Showcase Relevant Skills and Tools:Mention any specific platforms or tools you’ve used in the digital learning space. For instance, if you're familiar with LMS (Learning Management Systems) or any authoring tools, include these in your CV. This demonstrates you’re not only passionate but also ready to hit the ground running at Job Search Place Limited.
Express Your Passion for Education:In your cover letter, we really want to feel your enthusiasm for digital learning. Talk about your motivations for joining Job Search Place Limited and how you hope to contribute to shaping the future of education. This is a part-time role, so highlighting your commitment and drive will go a long way!
Tailor Your CV to Stand Out:Adapt your CV specifically for the College Services Assistant role by aligning your experiences and skills directly with the job description. Use strong action verbs and bullet points, focusing on your contributions in previous roles. We appreciate a clear, concise format that makes it easy for us at Job Search Place Limited to see why you’re a perfect fit.
How to prepare for a job interview at Job Search Place Limited
✨Showcase Your Digital Savvy
In the digital learning and education space, being tech-savvy is crucial. Make sure to highlight any experience you have with e-learning platforms, learning management systems, or educational software during your interview. Think about specific examples of how you’ve used these tools to enhance learning experiences – this will show Job Search Place Limited you’re already familiar with the landscape!
✨Prepare to Discuss Educational Theories
Expect questions related to educational methodologies or theories that underpin digital learning. Brush up on concepts like constructivism or blended learning and be ready to discuss how these can apply to real-world scenarios. The interviewers at Job Search Place Limited will appreciate your understanding of the educational principles that drive effective learning.
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As this is a part-time role, demonstrate how you can manage your time effectively and adapt to the dynamic demands of the position. Share examples from past experiences where you successfully balanced multiple tasks while contributing to team projects. This will reassure Job Search Place Limited that you’re not just a candidate but a reliable team member who can juggle responsibilities.
✨Portfolio and Samples Matter
Even for a part-time gig, having a portfolio of your work can really set you apart. If you've designed any e-learning modules, created educational content, or implemented any successful teaching strategies, make sure you can present those. Being ready with tangible examples from your past work will help you make a stronger case to Job Search Place Limited about what you bring to the table.
