At a Glance
- Tasks: Lead shifts, inspire your team, and create amazing customer experiences.
- Company: Join Costa Coffee, the UK's No. 1 coffee brand for 14 years running.
- Benefits: Enjoy flexible hours, employee discounts, and a supportive work environment.
- Other info: Be part of a warm, inclusive team that values collaboration and personal growth.
- Why this job: Step into leadership and make a real impact in a buzzing coffee shop.
- Qualifications: Experience in team leadership and a passion for coffee culture.
The predicted salary is between 10 - 12 £ per hour.
A bit about the role
As a Barista Maestro (Shift Leader), you'll have your first taste of leadership responsibility, accountability and autonomy. You'll get involved with day to day operations, stock maintenance, health & safety, store marketing and other tasty activities. And every day, you'll be dedicated to creating uplifting experiences for our customers and inspire your team to keep customer service at the heart of everything they do. This is a part time fully flexible role including evenings and weekends.
Responsibilities
- Taking the lead on shifts to support your colleagues in delivering unbeatable experiences
- Making the most of people's talents - ensuring they're in the right place to maximise sales
- Training and accrediting new baristas
- Getting familiar with new recipes and ranges, and sharing the exciting news with the team
- Driving high standards every time, whether that's through the quality of an espresso or monthly coffee excellence scores
- Becoming a brand ambassador and helping us shine
- Leading the store in the manager's absence
Qualifications
- Reliability to open and close the store safely and on time
- Team leadership experience in a buzzing environment
- Ability to take on shared responsibility while on shift and support team members
- A love of turning knowledge and know how into hot ideas to help your store succeed
- Willingness to learn and be bold, brave and action orientated
- Flexible approach and can do attitude, as each day offers exciting new challenges
Benefits & Culture
At the heart of Costa Coffee are our values. We believe in passion, warmth, trust, and courage. We're the No. 1 coffee brand in the UK for the 14th year in a row. Here, you'll be part of a genuine, passionate and warm team that shares a love for coffee and a desire to deliver great experiences to our customers, communities and people. At Costa Coffee, we celebrate inclusion and equality and believe everyone should bring their true self to work. We advocate collaboration and transparency, and embrace differences in all that we do.
How We Reward Our Teams
In addition to your salary, pension scheme, paid annual leave and employee discounts, we'll reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster. Our Employee Assistance Programme will support you with help and guidance for your well being - physical, mental or financial.
Main - Team Leader in Colchester employer: Job Search Place Limited
At Costa Coffee, we pride ourselves on being a leading employer that values passion, warmth, and trust. As a Barista Maestro (Shift Leader), you'll not only enjoy flexible working hours but also be part of a supportive team that encourages personal growth and development. With a strong commitment to inclusion and employee well-being, we offer competitive benefits, including discounts and an Employee Assistance Programme, making us an excellent choice for those seeking a rewarding career in a vibrant environment.
StudySmarter Expert Advice🤫
We think this is how you could land Main - Team Leader in Colchester
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Job Search Place Limited and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Main - Team Leader in Colchester
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Job Search Place Limited that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Job Search Place Limited.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Job Search Place Limited get a sense of who you are beyond your experience!
How to prepare for a job interview at Job Search Place Limited
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Job Search Place Limited and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
