At a Glance
- Tasks: Lead a vibrant café, ensuring top-notch coffee and exceptional service every day.
- Company: Redemption Roasters, a mission-driven coffee shop transforming lives through employment.
- Benefits: Competitive salary, tips, bonuses, and opportunities for personal growth.
- Other info: Join a supportive team focused on community and personal development.
- Why this job: Make a real difference while managing a café that values quality and social impact.
- Qualifications: 3+ years in café or restaurant management with a passion for hospitality.
The predicted salary is between 35000 - 35000 £ per year.
We're looking for an experienced, hands on Coffee Shop Manager to take charge of our Dulwich Village café. You'll energise and inspire your team, raise the bar on food and coffee quality, and deliver exceptional hospitality every day. At Redemption Roasters, we believe great coffee can change lives. Our mission is to reduce reoffending by training people in prison and supporting them into work on release - often in our own cafés.
You will:
- Lead by example on the floor, creating an environment that delivers warm, personal hospitality and excellent coffee and food, every time.
- Drive performance and consistency across your café - from food and coffee execution to service standards and presentation.
- Build and coach a high performing team through clear expectations, regular feedback, and continuous development.
- Take charge of day to day operations, including scheduling, stock, safety, and compliance - ensuring a well run, efficient, and profitable shop.
- Maintain high standards in cleanliness, organisation, and quality through hands on leadership and attention to detail.
- Champion our mission by mentoring team members, supporting programme participants, and communicating our social impact with pride.
- Collaborate with your GM and the wider team to build a loyal guest base and strengthen your café's presence in the community.
You have:
- At least 3 years' café or restaurant management experience.
- The right to work full time in the UK.
- Weekend availability.
You are:
- A confident, energetic leader who motivates teams and drives results.
- Hands on and proactive - you're not above the mop or the till, and you stay close to the details that matter.
- Commercially minded - you understand the link between great operations, sales, and profitability.
- Passionate about quality - from coffee and food to cleanliness and communication.
- Calm under pressure, solutions focused, and always ready to get stuck in.
- Values driven - you care about people, purpose, and progress.
We will:
- Support your growth with clear expectations, ongoing training, and regular check ins.
- Offer you the chance to lead a café that's doing things differently - where quality and impact go hand in hand.
Coffee Shop Manager - Dulwich Village Redemption Roasters London £35,000 base salary + tips + bonus employer: Job Search Place Limited
At Redemption Roasters, we pride ourselves on being more than just a coffee shop; we are a community-focused employer dedicated to making a positive social impact. As a Coffee Shop Manager in Dulwich Village, you will enjoy a supportive work culture that prioritises personal and professional growth, with ongoing training and development opportunities. Join us in our mission to change lives through exceptional coffee and hospitality, while leading a passionate team in a vibrant and welcoming environment.
StudySmarter Expert Advice🤫
We think this is how you could land Coffee Shop Manager - Dulwich Village Redemption Roasters London £35,000 base salary + tips + bonus
✨Tip Number 1
Get to know the café's vibe before your interview. Pop in for a coffee, chat with the staff, and soak up the atmosphere. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Prepare some examples of how you've led teams in the past. Think about times when you’ve motivated staff or improved service quality. We want to hear your stories, so make them engaging and relevant to the role!
✨Tip Number 3
Show your passion for coffee and hospitality during the interview. Share your favourite coffee experiences or what you love about working in cafés. This enthusiasm can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to ask questions! Inquire about their training programmes or how they support their team members. This shows you’re not just looking for a job, but you’re keen on contributing to their mission and culture.
We think you need these skills to ace Coffee Shop Manager - Dulwich Village Redemption Roasters London £35,000 base salary + tips + bonus
Some tips for your application 🫡
Show Your Passion for Coffee:When writing your application, let your love for coffee shine through! Share your experiences and what makes you excited about working in a café. We want to see that you’re not just looking for a job, but that you genuinely care about quality coffee and hospitality.
Highlight Your Leadership Skills:As a Coffee Shop Manager, you'll be leading a team, so make sure to showcase your leadership experience. Talk about how you've motivated teams in the past and any specific examples of how you've driven performance. We love to see hands-on leaders who can inspire others!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that gets straight to the heart of your qualifications and experiences. Remember, we’re looking for clarity as much as creativity!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our mission at Redemption Roasters!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Coffee and Food
Make sure you brush up on your coffee knowledge and food offerings. Be ready to discuss your favourite brews and how you would elevate the menu. This shows your passion for quality and helps you connect with the interviewers.
✨Showcase Your Leadership Style
Prepare examples of how you've led teams in the past. Talk about specific situations where you motivated your team or improved service standards. This will demonstrate your hands-on approach and ability to drive performance.
✨Understand the Mission
Familiarise yourself with Redemption Roasters' mission to reduce reoffending. Be prepared to discuss how you can contribute to this goal and support programme participants. This shows that you align with their values and are committed to making a difference.
✨Be Ready for Operational Questions
Expect questions about day-to-day operations, like scheduling and stock management. Think of examples from your experience where you ensured efficiency and compliance. This will highlight your commercial mindset and attention to detail.
