At a Glance
- Tasks: Lead a vibrant coffee shop, inspiring your team and delivering exceptional hospitality.
- Company: Redemption Roasters, a mission-driven café transforming lives through coffee.
- Benefits: Ongoing training, clear expectations, and the chance to make a real impact.
- Other info: Hands-on role with opportunities for personal and professional growth.
- Why this job: Join us in changing lives while serving top-notch coffee and food.
- Qualifications: 3+ years in café or restaurant management and a passion for quality.
The predicted salary is between 30000 - 40000 £ per year.
We're looking for experienced, hands on Coffee Shop Managers to join our team. You'll energise and inspire your team, raise the bar on food and coffee quality, and deliver exceptional hospitality every day. At Redemption Roasters, we believe great coffee can change lives. Our mission is to reduce reoffending by training people in prison and supporting them into work on release - often in our own cafés.
Key Responsibilities:
- Lead by example on the floor, creating an environment that delivers warm, personal hospitality and excellent coffee and food, every time.
- Drive performance and consistency across your café - from food and coffee execution to service standards and presentation.
- Build and coach a high performing team through clear expectations, regular feedback, and continuous development.
- Take charge of day to day operations, including scheduling, stock, safety, and compliance - ensuring a well run, efficient, and profitable shop.
- Maintain high standards in cleanliness, organisation, and quality through hands on leadership and attention to detail.
- Champion our mission by mentoring team members, supporting programme participants, and communicating our social impact with pride.
- Collaborate with your GM and the wider team to build a loyal guest base and strengthen your café's presence in the community.
Requirements:
- At least 3 years' café or restaurant management experience.
- The right to work full time in the UK.
- Weekend availability.
- A confident, energetic leader who motivates teams and drives results.
- Hands on and proactive - you're not above the mop or the till, and you stay close to the details that matter.
- Commercially minded - you understand the link between great operations, sales, and profitability.
- Passionate about quality - from coffee and food to cleanliness and communication.
- Calm under pressure, solutions focused, and always ready to get stuck in.
- Values driven - you care about people, purpose, and progress.
We support your growth with clear expectations, ongoing training, and regular check ins. We offer you the chance to lead a café that's doing things differently - where quality and impact go hand in hand.
Coffee Shop Manager employer: Job Search Place Limited
At Redemption Roasters, we pride ourselves on being an exceptional employer that not only values quality coffee and hospitality but also champions social impact. Our vibrant work culture fosters personal and professional growth, offering ongoing training and clear expectations to help you thrive as a Coffee Shop Manager. Join us in making a difference while leading a passionate team in a café that truly believes in changing lives through meaningful employment opportunities.
StudySmarter Expert Advice🤫
We think this is how you could land Coffee Shop Manager
✨Tip Number 1
Get to know the café culture! Before your interview, pop into the coffee shop and soak up the vibe. Chat with the staff and customers if you can – it’ll give you a feel for the place and show that you're genuinely interested.
✨Tip Number 2
Show off your leadership skills! During interviews, share specific examples of how you've energised teams in the past. Talk about how you’ve raised standards and created a positive environment – that’s what they want to hear!
✨Tip Number 3
Be ready to discuss your hands-on approach. They’re looking for someone who isn’t afraid to get stuck in, so be prepared to talk about times when you’ve tackled challenges directly, whether it’s cleaning up or managing stock.
✨Tip Number 4
Don’t forget to highlight your passion for quality! Whether it’s about coffee, food, or service, make sure you express how much you care about delivering an exceptional experience. It’s all about making a difference!
We think you need these skills to ace Coffee Shop Manager
Some tips for your application 🫡
Show Your Passion for Coffee:When writing your application, let your love for coffee and hospitality shine through. Share any personal experiences or stories that highlight your passion for quality coffee and how it can change lives, just like we do at Redemption Roasters.
Highlight Your Leadership Skills:We want to see how you energise and inspire your team! In your application, mention specific examples of how you've built and coached high-performing teams in the past. This will show us you're the confident, energetic leader we're looking for.
Be Detail-Oriented:Since we value cleanliness and organisation, make sure to emphasise your attention to detail in your application. Talk about how you've maintained high standards in previous roles, whether it's in operations, stock management, or service presentation.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and get to know you better. Plus, it shows you're serious about joining our mission and being part of our community.
How to prepare for a job interview at Job Search Place Limited
✨Know Your Coffee and Food
Make sure you brush up on your coffee knowledge and food offerings before the interview. Be ready to discuss your favourite brews, how to maintain quality, and any innovative ideas you have for enhancing the menu. This shows your passion and expertise in the industry.
✨Showcase Your Leadership Style
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you motivated your staff or improved performance. Highlight your hands-on approach and how you foster a positive work environment, as this aligns with their values.
✨Understand Their Mission
Familiarise yourself with Redemption Roasters' mission to reduce reoffending through training. Be ready to discuss how you can contribute to this goal and support programme participants. Showing that you care about their social impact will set you apart from other candidates.
✨Be Ready for Operational Questions
Expect questions about day-to-day operations, such as scheduling, stock management, and compliance. Prepare to share your strategies for maintaining high standards and efficiency in a café setting. This demonstrates your commercial mindset and attention to detail.
