At a Glance
- Tasks: Provide exceptional administrative support in a busy Outpatients Department.
- Company: Join KIMS Hospital, the largest independent hospital in Kent.
- Benefits: Enjoy 33 days annual leave, free parking, and life assurance.
- Other info: Be part of a diverse team committed to high-quality patient care.
- Why this job: Make a real difference in patient care while developing your skills.
- Qualifications: Experience in administration or customer service with strong communication skills.
The predicted salary is between 23900 - 25674 £ per year.
Hours: Monday to Friday, 9:00am - 5:00pm
Are you an organised and patient-focused administrator looking for your next challenge? Do you thrive in a busy healthcare environment where no two days are the same? Are you passionate about delivering an exceptional patient experience and supporting clinical teams to provide outstanding care? KIMS Hospital is seeking a professional and enthusiastic Clinical Administrator to join our busy Outpatients Department. This is an excellent opportunity for an experienced administrator or receptionist who enjoys working in a fast-paced environment and takes pride in delivering outstanding customer service.
As a Clinical Administrator, you will play a key role in supporting the smooth running of our Outpatients service. Acting as a central point of contact for patients, consultants, and colleagues, you will provide comprehensive administrative support whilst ensuring every patient receives a warm, welcoming, and professional experience throughout their journey with us.
Key Responsibilities
- Provide a friendly and professional administrative service to patients, visitors, consultants, and staff.
- Manage high-volume telephone enquiries, directing calls efficiently and always maintaining confidentiality.
- Support clinic administration, including appointment bookings, clinic preparation and documentation management.
- Process and maintain accurate patient information and departmental records.
- Assist with audits, quality improvement activities and departmental compliance requirements.
Person Specification
- Previous experience in an administrative, reception or customer service role.
- Excellent communication and interpersonal skills.
- Strong organisational skills with the ability to prioritise workloads effectively.
- Good IT skills, including Microsoft Word and Excel.
- Excellent attention to detail and accuracy.
Why Join KIMS Hospital?
KIMS Hospital is the largest independent hospital in Kent and we are proud of our reputation for delivering safe, high-quality patient care. We are equally committed to supporting our colleagues and providing a rewarding working environment. Our benefits include:
- 33 days annual leave including bank holidays
- Free secure staff parking
- Life Assurance
- Employee Assistance Programme
- Free eye tests
- Blue Light Card eligibility
If you are a motivated administrator with excellent customer service skills and would like to become part of a dedicated and supportive Outpatients team, we would love to hear from you. Apply online today and help us deliver exceptional patient care at KIMS Hospital.
If you have any queries regarding this vacancy or would like to discuss the role further, Diane would be happy to assist.
At KIMS Hospital we are committed to building a diverse and inclusive working environment. We strive to create a workforce that reflects the communities we serve and are proud to be an equal opportunities employer.
Any offers of employment made by KIMS Hospital for this/these position(s) will be subject to proof of eligibility to work in the UK and receipt of a satisfactory DBS Certificate from the Disclosure & Barring Service.
Clinical Administrator - Outpatients employer: Job Search Place Limited
KIMS Hospital is an exceptional employer, renowned for its commitment to high-quality patient care and a supportive work environment. As the largest independent hospital in Kent, we offer our Clinical Administrators a rewarding career with ample opportunities for professional growth, alongside generous benefits such as 33 days of annual leave, free secure parking, and access to an Employee Assistance Programme. Join us in delivering outstanding patient experiences while being part of a diverse and inclusive team that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Clinical Administrator - Outpatients
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Job Search Place Limited.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Job Search Place Limited.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Job Search Place Limited, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Clinical Administrator - Outpatients
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Job Search Place Limited.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Job Search Place Limited.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Job Search Place Limited. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Job Search Place Limited. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Job Search Place Limited
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Job Search Place Limited’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
