At a Glance
- Tasks: Manage the internal Client Services team and undertake strategic quarterly reviews with clients.
- Company: Join a leading printing company based in the Midlands known for its engaging culture.
- Benefits: Enjoy a competitive salary of up to £50k plus a car allowance.
- Other info: Candidates must be UK residents with recent experience in print, packaging, or paper sectors.
- Why this job: This role offers a hands-on opportunity in a fast-paced, service-led environment.
- Qualifications: Proven experience in print, project, and campaign management is essential.
The predicted salary is between 50000 - 50000 £ per year.
A fantastic opportunity has arisen to work for a leading printing company based in the Midlands. If delivering exceptional customer service is what you do best, then this is the Client Services opportunity you have been looking for. Our client offers an environment that promotes success and a place that you will be proud to say you work at, with a fun, friendly and engaging culture.
As the Client Services Manager, you will take ownership and manage the internal Client Services team, providing strategic support across a mix of printed communications. You will need to demonstrate your ability to multitask, define priorities and demonstrate strong analytical and leadership skills whilst working in a high pressure, service led, and fast-paced environment. This is a ‘hands-on’ role so if you enjoy getting stuck into a project as well as the strategic side of things then you’ll love this opportunity.
Role outline:- Lead & manage the Client Services team ensuring that performance is commensurate with that expected of job roles.
- Undertake strategic quarterly reviews with the client base.
- Mentor and coach team members.
- Ensure that client services processes and procedures are efficient and documented.
- Proven experience in a similar role with excellent all round understanding of print, project and campaign management.
- You must have gravitas with the ability to quickly strengthen and develop relationships with clients, colleagues, internal departments and suppliers.
- A proven background in developing relationships, be a strong leader and a people person with the ability to delegate well, communicate clearly, lead by example and develop your team.
- Excellent organisation and communication skills.
- Process led and methodical.
- Strong attention to detail.
- Someone who can build trust, value others, communicate effectively, drive execution, and focus on delivery to customers.
You should be a self-motivated, outgoing Client Services Manager with a great sense of humour, able to deal with client pressure and short timelines. This is a great opportunity to join a growing, focused company so if you are a Client Services Manager ready for a new challenge then please do get in touch.
Client Services Manager - West Midlands - up to £50k + car allowance employer: Job Search Place Limited
The company promotes a fun and friendly culture while focusing on success. Located in the Midlands, it offers a competitive salary and a car allowance. As the largest recruitment company in print, packaging, and paper, they provide numerous opportunities for career growth.
