At a Glance
- Tasks: Be the friendly face of our Diagnostic Imaging Department, registering patients and managing records.
- Company: Join a supportive NHS team dedicated to patient care and excellence.
- Benefits: Competitive salary, flexible hours, and valuable training opportunities.
- Other info: Great opportunity for growth in a dynamic healthcare environment.
- Why this job: Make a real difference in patient experiences while developing your administrative skills.
- Qualifications: GCSE education and experience in clerical or reception roles preferred.
The predicted salary is between 25760 - 27476 £ per year.
We're seeking a part-time, dedicated individual to join the Diagnostic Imaging Department as a key player in maintaining the highest standards of administrative, clerical, and computer processes. You will be the welcoming face and the first point of contact for patients entering the department, ensuring every patient is registered accurately and efficiently onto the Trust's IT system. Your role will be pivotal in enhancing patient care through effective communication and seamless service. This role requires flexibility, a commitment to excellence, and the ability to work under the direction of the Clerical Manager to support all Imaging Departments. If you are organized, detail-oriented, and passionate about contributing to a patient-focused environment, we would love to hear from you. Join us in making a difference!
Responsibilities
- Register patients efficiently and accurately on the Trust's IT system
- Serve as the first point of contact for patient and relative enquiries in person and over the phone
- Maintain and organise patient records, including filing and scanning
- Liaise with both internal and external agencies to support patient care
- Uphold the high standards of the Diagnostic Imaging Department's reception area
- Assist in the induction, orientation, and training of new team members
- Attend and complete all Trust-mandated training sessions
- Work collaboratively as part of a large, supportive administration team
Experience
- Clerical / Administrator experience
- Previous NHS experience
- Prior experience of performing Reception desk duties
Qualifications
- Educated to GCSE standard
- NVQ in Business & Administration
Knowledge
- Knowledge and understanding of Confidentiality and the Data Protection Act
- Knowledge of NHS systems
Key Skills
- Good standard of written and verbal communications
- Good telephone skills, keyboard and computer skills
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£25,760 to £27,476 a year pro rata, per annum
Clerical Officer/Receptionist employer: Job Search Place Limited
Join our dedicated team in the Diagnostic Imaging Department, where we prioritise patient care and administrative excellence. As a part-time Clerical Officer/Receptionist, you will benefit from a supportive work culture that values flexibility and collaboration, alongside opportunities for professional growth within the NHS. With a commitment to maintaining high standards and enhancing patient experiences, this role offers a meaningful way to contribute to your community while enjoying competitive pay and comprehensive training.
StudySmarter Expert Advice🤫
We think this is how you could land Clerical Officer/Receptionist
✨Tip Number 1
Make sure you research the Diagnostic Imaging Department before your interview. Knowing their values and how they operate will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since you'll be the first point of contact for patients, being able to convey information clearly and warmly is key. Try role-playing with a friend to get comfortable with common scenarios.
✨Tip Number 3
Show off your organisational skills during the interview. Bring examples of how you've maintained records or managed tasks in previous roles. This will demonstrate your ability to handle the clerical responsibilities of the job.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join us in making a difference in patient care.
We think you need these skills to ace Clerical Officer/Receptionist
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your clerical and administrative experience, especially any roles in the NHS. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your relevant experience!
Craft a Personal Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for patient care and how you can contribute to our team. We love seeing genuine enthusiasm, so let your personality come through!
Show Off Your Communication Skills:Since you'll be the first point of contact for patients, it's crucial to demonstrate your excellent written and verbal communication skills. Make sure your application is clear, concise, and free of errors – we’re all about attention to detail!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to see more about what we do at StudySmarter!
How to prepare for a job interview at Job Search Place Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Clerical Officer/Receptionist in the Diagnostic Imaging Department. Familiarise yourself with the key tasks like patient registration and maintaining records. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As the first point of contact for patients, strong communication skills are essential. Prepare examples of how you've effectively communicated in previous roles, whether in person or over the phone. This will demonstrate your ability to enhance patient care through effective interaction.
✨Highlight Your Organisational Skills
Being detail-oriented is crucial for this position. Think of specific instances where you've successfully managed multiple tasks or maintained accurate records. Sharing these experiences will illustrate your capability to keep the department running smoothly.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, or how they uphold high standards in patient care. This shows your enthusiasm for the role and helps you assess if it's the right fit for you.
