At a Glance
- Tasks: Lead and inspire teams, oversee events, and maintain high service standards.
- Company: Titchwell Manor, a unique hotel and restaurant on the stunning North Norfolk coast.
- Benefits: Performance bonuses, discounts, training pathways, and a supportive work culture.
- Other info: Opportunity to grow within a distinctive group of pubs and hotels.
- Why this job: Join a passionate team and elevate guest experiences in a relaxed yet premium environment.
- Qualifications: Experience in premium hospitality and a passion for food and wine.
The predicted salary is between 40000 - 50000 £ per year.
Set along the North Norfolk coast, surrounded by open skies and salt marshes, Titchwell Manor is a place where guests come to slow down, settle in, and feel genuinely looked after. A hotel, bar, terrace and restaurant with a strong food identity and relaxed confidence, it blends premium standards with warmth and personality. This is not a formal country house. Nor is it simply a restaurant with rooms. Titchwell is a home from home for guests who value exceptional food, thoughtful wine, and intuitive service - delivered without fuss, but with care and precision. It is also a place where people gather – for weddings, milestone celebrations, private dinners and special events – moments that deserve both seamless organisation and heartfelt hospitality.
We are looking for a General Manager who understands that balance. Someone who can set high standards while keeping the atmosphere welcoming. A natural host. A visible leader. Someone who takes pride in both the polish and the personality of a place. With food and drink at the heart of the experience, this role requires real passion for hospitality - from a well curated wine list to the rhythm of service, from the ambience of a dining room to the orchestration of a wedding day.
Key Responsibilities- Lead and inspire FOH and BOH teams
- Work closely with the Head Chef to maintain a destination food and beverage offering
- Champion a premium yet relaxed guest experience across dining, rooms, bar and private events.
- Oversee weddings, gatherings and special occasions with professionalism and care
- Set and maintain service standards that feel intuitive, not scripted
- Oversee commercial performance, room revenue, stock management and cost control.
- Build, develop and retain a high performing team culture
- Act as host and figurehead – present, engaged and proud
Chestnut is a growing group of distinctive pubs, hotels and inns across East Anglia. We support our General Managers with autonomy, clarity and strong operational backing - giving you the trust and tools to lead your business. Titchwell Manor has established an excellent reputation both locally and further afield but still offers the opportunity to continue elevating its food, wine and guest experience under the right leadership.
Incentives & Perks- Performance-based bonus scheme
- Tronc earnings
- 50% food discount across all Chestnut venues
- Overnight stays from £75
- Family & Friends discounts
- Employee Assistance Programme (EAP)
- Refer a Friend bonus
- High street and lifestyle discounts
- Free meal on duty
- Wagestream access
- Accredited development and training pathways
You are: A confident and visible leader with experience in premium hospitality. Passionate about food, wine and delivering exceptional but unpretentious service. Commercially astute without losing sight of guest experience. Calm under pressure and proud of the details. Motivated to create a workplace culture where people feel valued and inspired.
General Manager in Clenchwarton employer: Job Search Place Limited
Titchwell Manor, part of the Chestnut group, is an exceptional employer that fosters a warm and inviting work culture, where General Managers are empowered with autonomy and strong operational support. Located along the stunning North Norfolk coast, employees enjoy a unique blend of professional growth opportunities, competitive perks such as performance-based bonuses and discounts, and the chance to lead a passionate team dedicated to delivering memorable guest experiences in a relaxed yet premium environment.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager in Clenchwarton
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Job Search Place Limited. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Job Search Place Limited
Don't be shy about reaching out to Job Search Place Limited directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Manager in Clenchwarton
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Job Search Place Limited and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Job Search Place Limited
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
