Cleaning Operations Lead – Team Training & Quality

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

You'll oversee all cleaning and associated duties carried out by those you are responsible for supervising.

Working Pattern: Monday - Saturday.

Responsibilities:

• Overseeing and assisting with the cleaning of the floors, communal areas, stairwells, and washrooms (plus other ad hoc areas).
• Managing staff rotas, holiday requests, site audits and recruiting new employees where required.
• Identify any training needs on-site, conduct the training where possible and keep appropriate records of training completed on-site.
• Involvement with investigation matters such as personal accidents or potential disciplinary investigations.
• Responsibility for monitoring cleaning products on-site, maintaining stock levels and submitting orders as required in line with agreed site budgets.

Qualifications:

• You must have right to work in the UK.
• Previous experience as a Manager or Supervisor in cleaning or a similar field is desirable.
• Experience in staffing, rotas, training, and basic HR compliance.
• Excellent customer service skills.
• Able to work to deadlines and prioritise as well as being flexible with working hours and days.

Benefits and Why Join:

OCS are ranked 36th on Glassdoor's Best Companies to Work For in 2025, reflecting our dedication to building a supportive workplace where colleagues feel valued and motivated. The OCS Academy provides a range of digital courses and resources that will allow you to grow your personal skills and advance your career. With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.

Our values are Trust, Respect, Unity and Empowerment - they're TRUE. Guided by these values and principles, we're on a mission to make people and places the best they can be, including our TRUE start Awards.

We now have over 600 live apprenticeships in the UK & Ireland - with a target of 1,000. That means more growth, more careers, more opportunity, allowing our employees to empower themselves with further development and qualifications.

Access a portion of earned wages before payday with our Wagestream App (eligibility for this benefit can be discussed at interview as this benefit is specific to business contracts).

How to Apply: If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest. You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.