At a Glance
- Tasks: Manage claims from start to finish, ensuring customer satisfaction and effective solutions.
- Company: Join Sedgwick, a leader in innovative digital solutions for the insurance industry.
- Benefits: Enjoy competitive salary, flexible working, private healthcare, and generous holiday allowance.
- Other info: Access extensive training resources and career development opportunities.
- Why this job: Make a real difference in customers' lives while using cutting-edge technology.
- Qualifications: Experience in claims management and excellent communication skills are essential.
The predicted salary is between 35000 - 45000 £ per year.
Location: London
Job Type: Permanent
Remuneration: Competitive salary taking into account skills, experience and qualifications.
About the Role: As a Claims Handler in our Commercial Property Claims team, you will manage claims from the first notification of loss through to settlement. You will have the autonomy to act as the claim owner and decision maker, working alongside suppliers, contractors, and other stakeholders to identify the best solution to support the customer and resolve their claim. As an industry leader in innovating digital solutions, you will have access to a variety of technologies to support you and enhance the customer journey. Access to the latest video technology will provide you with the opportunity to access customer properties and liaise with suppliers on-site where appropriate during the claims process.
Key Responsibilities: Your key responsibilities will include:
- Acting as the single contact point for customers and suppliers.
- Managing claims, information, and supplier projects.
- Controlling all costs and payments.
The successful candidate will be responsible for delivering the highest technical quality, always with customer experience in mind. You will be an excellent communicator, self-motivated, and disciplined. Flexibility and willingness to embrace change are essential, along with an enthusiasm for industry leading technology.
Qualifications:
- Experience in managing claims across multiple clients (previous experience in a claims environment is essential).
- Excellent communication skills (interacting with policyholders, insurers, contractors, and other stakeholders to explain complex details and negotiate fair settlements).
- Commitment to professional development (dedication to working toward the Chartered Institute of Loss Adjusters' Cert CILA qualification is essential).
Benefits:
- Competitive salary taking into account skills, experience and qualifications.
- A Self Invested Personal Pension Scheme (SIPP).
- Holiday allowance of 25 days plus bank holidays.
- Flexible working from our office or your home.
- Private healthcare plan (including pre-existing conditions).
- Life assurance.
- Group Income Protection.
- Voluntary benefits - dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP applications.
- Employee assistance programme for employee wellbeing.
- Discounts on various products and services.
Development Opportunities: We will provide all Sedgwick specific training you need to thrive in this role. Sedgwick University offers a comprehensive training program with over 15,000 courses on demand, training specific to roles, and opportunities to continue your formal education.
Equal Opportunity Statement: We are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/family status, race, religion, sex or sexual orientation. Sedgwick is an Equal Opportunity Employer.
Legal Disclaimer: The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variations. Sedgwick retains the discretion to add or to change the duties of the position at any time.
Claims Technician employer: Job Search Place Limited
Sedgwick is an exceptional employer, offering a dynamic work environment in London where innovation meets customer care. With a strong commitment to employee development through Sedgwick University and a comprehensive benefits package including private healthcare and flexible working options, we empower our Claims Technicians to thrive both professionally and personally. Join us to be part of a forward-thinking team that values your contributions and supports your growth in the insurance industry.
StudySmarter Expert Advice🤫
We think this is how you could land Claims Technician
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Job Search Place Limited). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Job Search Place Limited. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Claims Technician
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Job Search Place Limited.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Job Search Place Limited. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Job Search Place Limited
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Job Search Place Limited to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Job Search Place Limited, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Job Search Place Limited's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
