At a Glance
- Tasks: Create unforgettable experiences by overseeing events from planning to execution.
- Company: Join the iconic Claridge's team known for excellence in hospitality.
- Benefits: Enjoy competitive salary, family-friendly policies, and health support.
- Other info: Opportunities for career growth and memorable staff experiences await you.
- Why this job: Be part of a fast-paced team delivering unparalleled service in luxury settings.
- Qualifications: Experience in luxury hotel events, strong communication skills, and attention to detail.
The predicted salary is between 30000 - 40000 £ per year.
Events Operations Supervisor – Claridge's
We are seeking an exceptional Events Operations Supervisor to join the Claridge's team.
Events & Groups
From gala dinners to award ceremonies to business meetings, our Events and Groups department have been at the heart of some of our guests most memorable occasions.
As part of our devoted Events & Groups department, you will work with precision and focus, ensuring every detail reflects Claridge's standard of excellence, from the planning to the big day.
Each event brings the opportunity to stories of distinction in one of the most iconic settings.
Responsibilities
- Creating renowned memorable experiences for all our guests.
- The seamless running of events that take place within our sixth floor events spaces
- Overseeing the setting up, serving and clearing down of all functions including breakfasts, lunches, dinners, weddings, barmitzvahs and conferences for 6-50 guests
- The supervision, motivation, training and management of a large team of up to 50 casuals.
- Other aspects of the role include strict adherence to Health and Safety and Employment Law regulations, compiling the work rota, monitoring wage costings and stocktaking.
Qualifications
- Provide intuitive service, with absolute understanding of our guests needs to create exceptional service experiences, that result in lasting memories
- Demonstrate genuine dedication to Claridge's and show a commitment to consistent quality in our product and service
- Have ideally worked in a similar role within a luxury 5 hotel environment
- Be a team player who is an avid learner, adaptable and has exceptional interpersonal and communication skills.
- Strong customer care skills with ability to work under pressure
- Excellent attention to detail
- A high standard of personal presentation and a confident, professional and welcoming personality
This is an exciting role for a talented individual who is looking for a new challenge and wants to join a fast paced and high performing hotel team renowned for their approach and delivery of unparalleled service.
- Financial Stability
- Excellent salary package.
- Family Friendly company policies including enhanced Maternity and Paternity Pay.
- Holiday allowance increase after 3 and 5 years of service.
- Travel Season Ticket Loans.
- Pension Scheme.
- Health and Wellbeing Support
- Subsidised monthly Podiatrist and Masseuse treatments.
- Flu vaccination vouchers.
- Eye test vouchers and contributions towards glasses.
- 24-hour colleague assistance helpline.
- On and off-site Occupational Health Service.
- Death in Service salary contribution.
- Various wellbeing activities focused on mental and physical health.
- A complimentary state-of-the-art all-day dining staff restaurant serving a range of nutritious meals.
- Recognition and Career Development
- Referral Scheme 'Introduce a Star' where you can earn up to £1,500.
- Instant colleague recognition and award programme with generous prizes.
- Colleague of the month nominations with generous prizes.
- Additional paid day off to celebrate your Birthday.
- Internal transfer and promotion opportunities.
- In-house training and development team with a strong focus on career progression and personal growth.
- Long service awards.
- Memorable experiences
- Preferential room rates of £50 per overnight stay for yourself or your family across Maybourne.
- Hotel Guest Experience Stay including an overnight stay and wining and dining at our renowned restaurants and bars.
- 50% Food and Beverage discount across Maybourne.
- Social events (Annual Awards, Summer Maybourne Picnic, Welcome to Work, Annual Colleague Party, Annual Colleague Children's Party, etc.)
- Wedding and Baby gifts.
- Retirement functions.
Terms and conditions apply to all benefits.
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK.
Documented evidence of eligibility will be required from candidates as part of the recruitment process.
#J-18808-Ljbffr
StudySmarter Expert Advice🤫
We think this is how you could land Events Operations Supervisor in City of Westminster
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Job Search Place Limited. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Job Search Place Limited
Don't be shy about reaching out to Job Search Place Limited directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Events Operations Supervisor in City of Westminster
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Job Search Place Limited and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Job Search Place Limited
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
