At a Glance
- Tasks: Support hotel operations with administration, banking, and guest experience.
- Company: Join the Classic Lodges family, known for creating memorable experiences.
- Benefits: Enjoy discounts, wellbeing support, complimentary meals, and career development.
- Other info: Flexible hours and opportunities for growth in a dynamic environment.
- Why this job: Be part of a close-knit team making a real difference in hospitality.
- Qualifications: Previous admin experience preferred; strong attention to detail and IT skills.
The predicted salary is between 12 - 15 £ per hour.
Location: Lakeside Hotel
Department: Administration
Employment Type: Part Time
About Us
We're proud to be part of Classic Lodges - a collection of eight characterful hotels set in some of the UK's most captivating destinations. Each of our hotels has its own personality, but we're united by one shared purpose. Our purpose is simple and powerful: to create meaningful experiences that connect people, places, and memory. That means we don't just offer stays; we create moments that matter. Whether it's a relaxing escape, a special celebration, or a memorable business event, we focus on the details that turn stays into stories our guests will always remember. If you're someone who takes pride in what you do, values genuine hospitality, and wants to be part of a team that makes a real difference to every guest experience, you'll feel right at home with us.
The Opportunity
We are looking for a warm, organised, and dependable Administrator to join our hotel team on a part time basis. This is a varied and rewarding role that helps keep the heart of the hotel running smoothly behind the scenes, supporting both our team and the guest experience. From handling day to day administration to managing accurate daily banking and providing financial administration cover when needed, you will play an important part in ensuring everything is in place for colleagues to deliver the high standards of service our guests remember. You will support with records, routine paperwork, invoicing, reconciliations, and general administration, bringing care, accuracy, and a helpful approach to everything you do. This is a lovely opportunity for someone who enjoys being part of a close knit team, takes pride in getting the details right, and values the role great organisation plays in exceptional hospitality.
What We're Looking For
- Previous administration experience would be helpful, ideally within a hotel, hospitality, or other customer focused environment
- A warm, professional, and approachable manner, with a genuine enjoyment of supporting colleagues and contributing to a welcoming guest experience
- Strong attention to detail and confidence handling daily banking, cashing up, and financial records with care and accuracy
- Excellent IT skills, including confidence using Microsoft Office and, where needed, hotel or finance systems (Full training will be provided on hotel systems)
- Excellent organisation and time management skills, with the ability to stay calm, prioritise well, and keep things running smoothly in a busy environment
- A flexible and dependable approach, including a willingness to provide financial administration cover when needed
- A positive attitude and pride in playing an important behind the scenes role in delivering memorable hospitality
What's in It for You
We believe that looking after our people is just as important as looking after our guests. That's why we offer a thoughtfully curated benefits package designed to support your wellbeing, recognise your contribution, and enhance your experience with us.
- Generous employee discounts on hotel stays, including 25% off food and drink, plus friends and family discounts
- Wellbeing support through our partnership with Hospitality Action, offering free, confidential advice and resources as well as retail discounts
- Complimentary meals on shift
- Monthly gratuities
- Employee of the Quarter, with a £100 award
- Long service awards, Employee of the Quarter & Special Awards
- Complimentary use of pool and spa facilities
- Learning and development opportunities, including apprenticeships, structured training, and clear career pathways
Administration Assistant - Lakeside Hotel in Chorley employer: Job Search Place Limited
At Classic Lodges, we pride ourselves on creating meaningful experiences for both our guests and our team members. As an Administration Assistant at the Lakeside Hotel, you'll be part of a close-knit team that values genuine hospitality and attention to detail, all while enjoying a supportive work culture that prioritises employee wellbeing and growth. With generous discounts, wellbeing support, and opportunities for professional development, this role offers a rewarding environment where you can truly make a difference in the guest experience.
StudySmarter Expert Advice🤫
We think this is how you could land Administration Assistant - Lakeside Hotel in Chorley
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Job Search Place Limited and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Administration Assistant - Lakeside Hotel in Chorley
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Job Search Place Limited that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Job Search Place Limited.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Job Search Place Limited get a sense of who you are beyond your experience!
How to prepare for a job interview at Job Search Place Limited
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Job Search Place Limited and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
