At a Glance
- Tasks: Support the Children's Therapy Service with essential admin tasks and ensure smooth operations.
- Company: Join a caring team dedicated to helping children and families in need.
- Benefits: Enjoy NHS benefits, generous leave, and a competitive salary.
- Other info: Flexible hours and opportunities for training and growth.
- Why this job: Make a difference in children's lives while gaining valuable experience.
- Qualifications: GCSEs in English and Maths, plus admin experience preferred.
The predicted salary is between 25760 - 27476 £ per year.
We're looking for an Administrator to join our friendly Children's Therapy Service. This part-time role is key to helping the team run smoothly and ensuring families receive the support they need without delay. This role is for 26 hours per week.
Typical hours: 9:00 – 17:00
Responsibilities:
- To provide a comprehensive administration service to support in the day to day running of the service.
- To act as a contact point and liaise with patients, teaching staff, education, social services and other staffing groups within the Trust over the telephone and face to face.
- To maintain and monitor the waiting list at the direction of the Head of Therapies/ Service Manager sending out acknowledgement letters to parents and making initial appointments for joint assessments.
- Ensure all clerical activity is recorded accurately for activity purposes in a timely manner. This will involve using the EMIS IT system for registering and discharging referrals and recording clinical outcomes.
- Ordering of stationery/office supplies.
- To assist with data collection/data management.
- To undertake any necessary photocopying, filing, emailing and other administrative duties.
- To organise interpreting services prior to patient/carers appointments when requested.
- To effectively deal with centralised emails on behalf of the service.
- To understand and maintain a high standard of confidentiality adhering to the Trust Data Protection policy.
- To undertake training as and when necessary.
- To work across CCHP sites as required.
- To have a flexible approach and undertake any other duties appropriate to grade and needs of the department/ wider team as agreed between the post holder and the Admin Manager.
Skills, Knowledge and Experience:
- Previous Administration experience dealing with telephone enquiries, correspondence, and office administration.
- Experience and understanding of dealing with sensitive and confidential information.
- Ability to maintain relevant records and information systems.
- Knowledge of patient administration systems, such as EMIS, Microsoft and Power BI.
- An understanding of Equality and Diversity policies.
- Knowledge and awareness of Health & Safety.
Qualifications & Training:
- Good standard of education at GCSE level (9-4/A-C) including English language and Maths or equivalent.
- RSA 2 standard or equivalent.
- NVQ 2/3 in Business Administration.
Benefits:
- Agenda for Change Salary, full NHS benefits, 27+ days' annual leave, and participation in the NHS Pension Scheme.
- £25,760 – £27,476 a year Pro Rata, Per Annum.
Requirements:
- Disclosure and Barring Service Check – This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
- We are unable to provide sponsorship for this role and can only accept applications from UK based applicants.
- If you currently require a visa to work in the UK, there must be a minimum of 14 months from your application date until the expiry date. You must include the expiry date in your application.
Children's Therapies Administrator employer: Job Search Place Limited
Join our dedicated Children's Therapy Service as a Children's Therapies Administrator, where you will play a vital role in ensuring families receive timely support. We offer a supportive work culture with a focus on employee growth, providing NHS benefits including generous annual leave and a pension scheme. Working within a compassionate team, you'll have the opportunity to make a meaningful impact in the lives of children and their families while enjoying a flexible part-time schedule.
StudySmarter Expert Advice🤫
We think this is how you could land Children's Therapies Administrator
✨Tip Number 1
Network like a pro! Reach out to people in the Children's Therapy field on LinkedIn or at local events. A friendly chat can lead to opportunities that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions related to administration and patient care. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Show off your skills! Bring examples of your previous admin work, especially if it involved sensitive information or patient systems like EMIS. This will demonstrate your experience and attention to detail.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace Children's Therapies Administrator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in administration, especially any roles where you've dealt with sensitive information. We want to see how your skills match what we're looking for!
Showcase Your Communication Skills:Since this role involves liaising with various stakeholders, it's important to demonstrate your communication skills. Use examples from past experiences where you effectively handled enquiries or correspondence.
Be Detail-Oriented:Attention to detail is key in this role! When filling out your application, double-check for any typos or errors. We appreciate a polished application that reflects your organisational skills.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Children's Therapies Administrator. Familiarise yourself with the key tasks mentioned in the job description, like managing waiting lists and liaising with various stakeholders. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since this role involves a lot of interaction with families and professionals, be prepared to discuss your previous experience in handling sensitive information and telephone enquiries. Think of specific examples where you've successfully communicated complex information clearly and effectively, as this will highlight your suitability for the position.
✨Familiarise Yourself with Relevant Systems
The job mentions using the EMIS IT system and other administrative tools. If you have experience with these or similar systems, be ready to talk about it. If not, do a bit of research on them beforehand so you can confidently discuss how you'd adapt to using new software in the role.
✨Emphasise Your Flexibility and Team Spirit
This position requires a flexible approach and the ability to work across different sites. Be prepared to share examples of how you've adapted to changing circumstances in previous roles. Highlight your teamwork skills and willingness to support colleagues, as this will resonate well with the friendly environment they’re looking to maintain.
