At a Glance
- Tasks: Assist customers, manage deliveries, and keep the store organised.
- Company: Join Toolstation, a fast-growing retailer in tools and building supplies.
- Benefits: Enjoy 22 days holiday, discounts, and career development opportunities.
- Other info: Flexible hours and a supportive team environment await you.
- Why this job: Kickstart your career with hands-on experience and growth potential.
- Qualifications: A friendly attitude and commitment to great customer service.
The predicted salary is between 10 - 12 £ per hour.
We are looking for candidates who live locally and can easily commute to our store. Our stores are open from 7 AM to 8 PM, so you must be able to manage early starts and late finishes.
At Toolstation, we’re not just looking for what you can bring to us today - we’re focused on helping you grow with us. Many of our managers started as Store Assistants and now run their own stores or oversee operations. If you’re after a fast paced role with an employee focused retailer that’s passionate about making customers happy, this could be the perfect fit for you!
This is more than just a store job. You’ll be the friendly face of Toolstation, helping customers find what they need, but you’ll also be hands on with deliveries, warehouse tasks, and stocking shelves. Be prepared to roll up your sleeves! It can get hot in summer and chilly in winter, but if you care about doing a good job and providing great customer service, you’ll fit right in.
No retail experience? No problem! All we ask is that you’re committed to delivering excellent service, and we’ll teach you everything else.
What you’ll do:- Get stuck in: Be ready to handle deliveries, unpack stock, keep the store clean, and prepare orders. Hard work and a positive attitude are more important than experience.
- Provide outstanding service: Whether you’re chatting with customers or staying efficient during busy times, you’ll always offer a great experience.
- Ask the right questions: Show genuine interest in customers’ projects so you can help them find everything they need to get the job done right.
- Be proactive: you’ll be expected to sell the benefits of Toolstation Club and Trade Accounts, signing customers up to experience great deals and competitive prices.
- A warm, friendly personality: You’ll help maintain our high store standards and create a workplace everyone enjoys.
- Reliability: Be there when we need you. Flexibility, commitment, and support for your customers and team are key.
- Your best self: Bring your energy, enthusiasm, and let your personality shine.
At Toolstation, your career is in your hands. You’ll have the chance to move up the ladder, explore different roles across the business, or even take opportunities within the wider Travis Perkins Group. We’ll support you every step of the way with training and development, including access to our Toolstation Academy and Apprenticeship programmes.
Benefits:- 22 days holiday + Bank Holidays
- Company pension scheme and life assurance
- Bonus scheme and cycle to work program
- Save and buy as you earn options
- 20% discount across all Travis Perkins companies
- Health and wellbeing support at your fingertips with Aviva Digicare
- Financial education, support, and recognition awards
- Discounts at over 1,000 retailers
We’re one of the UK's fastest growing multi channel retailers of tools, accessories, and building supplies. As part of the Travis Perkins plc family, we’re trusted by trade professionals, DIY enthusiasts, and self builders alike. Our store expansion and the diversity within our Group mean there are always exciting opportunities for ambitious individuals to grow with us.
Equal Opportunities:Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
Store Assistant in Chester employer: Job Search Place Limited
At Toolstation, we pride ourselves on being an employee-focused retailer that values growth and development. With a supportive work culture, comprehensive training programmes, and opportunities for career advancement within the Travis Perkins Group, you can build a rewarding career right here in Chester. Enjoy competitive benefits, including generous holiday allowances, discounts, and health support, all while being part of a dynamic team dedicated to customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Store Assistant in Chester
✨Tip Number 1
Get to know the store! Before your interview, pop in and have a look around. Familiarise yourself with the layout and products. This shows you’re genuinely interested and ready to hit the ground running.
✨Tip Number 2
Practice your customer service skills! Think about how you’d greet customers and help them find what they need. A friendly attitude goes a long way, so show us you can be that warm face of Toolstation.
✨Tip Number 3
Be flexible with your availability. Since we’re open from 7 AM to 8 PM, let us know when you can work. Showing that you’re willing to take on early starts or late finishes can really set you apart.
✨Tip Number 4
Apply through our website! It’s the best way to get noticed. Plus, it shows you’re serious about joining the Toolstation team. We can’t wait to see your application!
We think you need these skills to ace Store Assistant in Chester
Some tips for your application 🫡
Show Your Personality:When writing your application, let your warm and friendly personality shine through. We want to see the real you, so don’t be afraid to show us how you can connect with customers and create a positive atmosphere in our store.
Highlight Your Flexibility:Since our store hours vary, make sure to mention your availability and willingness to work early starts or late finishes. We appreciate candidates who can adapt to our needs, so let us know how you can fit into our schedule!
Emphasise Your Commitment to Service:We’re all about delivering excellent customer service, so share any experiences where you’ve gone above and beyond for someone. Even if you don’t have retail experience, showing your dedication to helping others will definitely catch our eye.
Apply Through Our Website:To make sure your application gets to us quickly and efficiently, apply directly through our website. It’s the best way to ensure we see your application and get you one step closer to joining our team!
How to prepare for a job interview at Job Search Place Limited
✨Know the Store Inside Out
Before your interview, take some time to familiarise yourself with Toolstation's products and services. Understanding what the store offers will help you answer questions confidently and show your genuine interest in the role.
✨Show Off Your People Skills
As a Store Assistant, you'll be the friendly face of Toolstation. Be prepared to share examples of how you've provided excellent customer service in the past, even if it's from non-retail experiences. Highlight your warm personality and ability to connect with customers.
✨Demonstrate Your Flexibility
Since the store operates from early morning to late evening, emphasise your availability and willingness to work varied shifts. Mention any previous experiences where you adapted to changing schedules or took on extra responsibilities.
✨Be Ready to Roll Up Your Sleeves
The role involves hands-on tasks like handling deliveries and stocking shelves. During the interview, express your readiness to get involved in all aspects of the job. Share any relevant experiences that showcase your strong work ethic and commitment to teamwork.
