At a Glance
- Tasks: Lead a fun team, provide excellent customer service, and ensure store standards are met.
- Company: Join Screwfix, the go-to place for tradespeople with over 900 stores.
- Benefits: Competitive salary, 28-33 days leave, discounts, and a great pension scheme.
- Other info: Enjoy flexible shifts and ongoing training to help you succeed.
- Why this job: Be part of a supportive team and grow your career in a dynamic environment.
- Qualifications: Experience in supervising teams and a passion for customer service.
The predicted salary is between 24000 - 30000 £ per year.
Everything we do starts with the people we serve. We're proud to be the traders behind the tradespeople: the nuts and bolts behind the job, always ready to save the day (or at least the project). From power tools to workwear, cables to pipe fittings, we offer over 60,000 products across 900+ stores - and that's not to mention our industry-leading digital services. Join Screwfix and be part of a team of experts who get the job done quickly, affordably, and always with a smile. You’ll be a vital part of the team, getting stuck in and leading by example. Whether you're front-of-house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!
Opening hours:
- Monday - Friday (7am to 8pm)
- Saturday (7am to 6pm)
- Sunday (9am to 4pm)
Responsibilities:
- Host: you'll be the team leader, hosting in store, setting an example of what great looks like. You'll understand what your customers need, guide them to the right products, and make it super easy for them.
- Store standards: you'll make sure everything runs smoothly from cash reconciliations, to customer queries, audit compliancy and stock management.
- Part of the team: you'll join a team who take pride in their store, working together and having lots of fun along the way!
Qualifications:
- You are an experienced supervisor or duty manager who is used to managing a small team in a fast-paced environment.
- Great at giving amazing customer service, and able to translate that into sales.
- Inquisitive, ever-questioning and ever-improving.
- Passionate about our business.
- Friendly, flexible, reliable, honest and like to work hard!
Benefits:
- Joining Screwfix means joining a growing team - full of support, opportunities, and fun!
- We offer a competitive salary.
- 28 days annual leave (including an allowance for Bank Holidays), increasing with length of service, up to a maximum of 33 days annual leave.
- Award-winning company pension scheme - up to 14% Kingfisher contribution!
- Life cover.
- 20% discount with Screwfix and B&Q.
- Discounted healthcare.
- Company share save schemes.
- We'll also help you be the best you can be, with excellent training and ongoing development.
Our hourly rates may include a location allowance which is reviewed annually and may change. Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.
Retail Supervisor in Chester employer: Job Search Place Limited
Screwfix is an exceptional employer that prioritises its people, offering a vibrant work culture where teamwork and customer service excellence are at the forefront. With competitive salaries, generous annual leave, and a commitment to employee development through award-winning training programmes, you’ll find ample opportunities for growth in a supportive environment. Join us in a role that not only values your contributions but also rewards your hard work with unique benefits like a substantial pension scheme and discounts on products.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Supervisor in Chester
✨Tip Number 1
Get to know the company inside out! Research Screwfix, understand their products, and be ready to chat about how you can contribute to their mission. This shows you're genuinely interested and prepared.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events. A friendly chat can sometimes lead to insider tips or even a referral, which can give you a leg up in the hiring process.
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios related to retail supervision. Think about your past experiences and how they align with what Screwfix is looking for. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re tech-savvy and ready to embrace our digital services.
We think you need these skills to ace Retail Supervisor in Chester
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and our company. A bit of flair can make your application stand out from the crowd.
Tailor Your Experience:Make sure to highlight your relevant experience that matches what we’re looking for in a Retail Supervisor. Use examples from your past roles that demonstrate your leadership skills and customer service excellence. This helps us see how you fit into our team!
Keep It Clear and Concise:We appreciate a well-structured application! Keep your writing clear and to the point. Avoid jargon and long-winded sentences; instead, focus on delivering your message effectively. This shows us you can communicate well, which is key in retail.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there. We can’t wait to hear from you!
How to prepare for a job interview at Job Search Place Limited
✨Know the Company Inside Out
Before your interview, take some time to research Screwfix. Understand their products, services, and what makes them stand out in the retail industry. This knowledge will help you answer questions confidently and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Retail Supervisor, you'll be leading a team. Be prepared to share examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your ability to motivate others and maintain high store standards, as this is crucial for the role.
✨Demonstrate Customer Service Excellence
Screwfix prides itself on amazing customer service. Think of specific instances where you've gone above and beyond for customers. Be ready to discuss how you can translate great service into sales, as this will resonate well with the interviewers.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training programmes, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.
