At a Glance
- Tasks: Lead a dynamic team and ensure top-notch service and cleanliness in a fast-paced environment.
- Company: Join the world's largest sandwich chain with a focus on growth and teamwork.
- Benefits: Competitive pay, flexible hours, and opportunities for career advancement.
- Other info: Work in a vibrant atmosphere with a chance to make a real impact.
- Why this job: Be a key player in delivering exceptional customer experiences while developing your leadership skills.
- Qualifications: Previous supervisory experience and strong communication skills are essential.
The predicted salary is between 24000 - 28000 £ per year.
With over 44,000 stores, the Subway brand is the largest sandwich chain in the world. Due to continued growth across the UK, our Franchisees are looking to recruit motivated and driven team members to join the Subway brand.
Shift Leader supervises daily operations to ensure that food safety, product preparation, and cleanliness standards are maintained. Exceptional customer service is a major component of this position.
Main Responsibilities:- Performing all tasks and responsibilities of a Sandwich Artist as outlined in the Sandwich Artist job description.
- Managing a team between 4 to 20. Assigns, oversees and evaluates work. Recommends promotion, transfer, or termination of employees.
- Coordinating and supervising the staff so that standards of cleanliness are maintained as outlined in the Operations Manual and store paperwork.
- Maintaining a professional appearance and presentation standards as outlined in the Operations Manual.
- Training and coaching newer or less experienced Sandwich Artists in their tasks and responsibilities using the Sandwich Artist Training book.
- Performing paperwork duties as assigned.
- Assisting in the planning of special events and marketing activities.
- Opening and closing a store to a high standard.
- Accepting and handling store deliveries.
- Maintaining a professional manner when handling complaints at a store level.
- Performing weekly inventory and reporting figures to management.
- Adhering to company banking policy and procedures.
- In absence of the Supervisor and Manager, to be responsible for the store's food, drink and produce ordering.
- Accurate logging of food orders in the store's POS system.
- Conducting fire training with team members.
- Complying with health and safety regulations (Testing fire alarms, fire extinguishers and emergency lighting).
- Experience working within a QSR operations environment.
- Previous supervisory experience.
- Excellent communication skills: especially verbal.
- Ability to manage all levels of employees.
- Computer knowledge is desirable.
- Must be able to work any area of the restaurant when needed and to operate a computerised Point of Sale system/cash register.
- Position requires bending, standing, and walking the entire workday.
- Must have the ability to lift 10 pounds frequently and up to 30 pounds occasionally.
- Secondary school or equivalent education (relevant NVQs).
Please be aware that stores are independent franchises. All applications are sent to the franchise owner or operator.
Shift Leader in Cheltenham employer: Job Search Place Limited
As a Shift Leader at Subway, you will be part of a globally recognised brand that values teamwork and exceptional customer service. Our franchisees foster a supportive work culture that prioritises employee growth through training and development opportunities, ensuring you can advance your career in a dynamic environment. With a commitment to maintaining high standards of food safety and cleanliness, you'll enjoy a rewarding role that makes a real difference in the community.
