At a Glance
- Tasks: Be a key player in enhancing guest experiences through meticulous room care.
- Company: Join a values-led, award-winning hotel with a collaborative culture.
- Benefits: Enjoy generous time off, monthly tips, and exclusive discounts.
- Other info: Access to wellbeing support and career growth opportunities.
- Why this job: Make a real impact on guests' stays while developing your skills.
- Qualifications: A positive attitude, fitness for the role, and a willingness to learn.
The predicted salary is between 20000 - 25000 £ per year.
As a Room Attendant, you will be a vital cog in our team and vital to our overall guest experience. This role is perfect for those that take a real pride in their work, love cleaning and want a role that allows time to focus on the little touches. Our turn down service is offered to enhance the guest experience and where you will prepare their room for the evening including leaving any hotel specific touches such as camomile tea and a cookie, turning down the bed, and adding soft lighting.
What you'll need?
- To be committed to deliver exceptional cleanliness within hotel bedrooms and public areas.
- You may be interacting with our guests so a welcoming smile is essential as is conversational English.
- Being a Room Attendant is hard but rewarding work, and will require a level of fitness in order to complete this vital role.
- Previous experience within a similar role would be desirable, although full training will be provided in the use of chemicals, cleanliness and equipment.
- You will be a good team player with an enthusiastic approach to exceeding guests' expectations.
What's in it for you?
- Generous Time Off: 31 days of leave, increasing to 33 with service.
- Monthly Tips: Fairly shared service charge/gratuities, all paid on second paydate in the month.
- Discounts & Perks: Exclusive savings at 800+ retailers, gyms, restaurants, days out, and utilities.
- Wellbeing Center: Access to Hello Fresh recipes, fitness videos, and financial planning tools.
- Health & Wellness Plans: Dental, vision, alternative care, and 24/7 GP access.
- Sustainable Commuting: Cycle-to-Work and Electric Vehicle Leasing options.
- Exclusive EHC Perks: Discounted stays, spa treatments, golf, and leisure at our properties.
- The Happy Hub: Our reward and recognition platform where you can send peer-to-peer cards, earn monetary rewards, be celebrated as Employee of the Month, and receive long-service vouchers.
- Genuine Wellbeing Support: We're here to support your financial, mental, and physical wellbeing both via our supportive teams and Hospitality Action.
- Employee Comm's: Stay connected through Eden Engage for all the latest team news.
- Grow with Eden: Develop with us through apprenticeships and leadership programs like RISE & THRIVE.
- Family-Friendly Policies: Enhanced leave and return-to-work financial support for life's key moments.
- Everyday Essentials: Free parking, meals on duty, uniform provided and a footwear allowance.
A Culture of Collaboration and Care
We work together to create a truly inclusive workplace, where your voice matters, and real change happens:
- Your Voice Matters: Regular surveys that value your input.
- Real Action: "You said, we did"- because we listen and respond.
- Sustainability Focus: Employee champions at every hotel and HQ.
Our commitment to equity means we welcome talent from all backgrounds, perspectives, and experiences, and we encourage applications from all communities, including underrepresented groups, parents, people living with disabilities, and those bringing diverse perspectives. Join us to experience what it means to work for a values-led, award‑winning employer.
Room Attendant in Cheltenham employer: Job Search Place Limited
Join our award-winning team as a Room Attendant, where your dedication to cleanliness and guest satisfaction is truly valued. With generous time off, exclusive discounts, and a strong focus on employee wellbeing, we foster a collaborative culture that encourages growth through training and development opportunities. Experience the joy of working in an inclusive environment that celebrates diversity and supports your personal and professional journey.
StudySmarter Expert Advice🤫
We think this is how you could land Room Attendant in Cheltenham
✨Tip Number 1
Get to know the company culture! Before your interview, check out their website and social media. This will help you understand what they value and how you can fit in. Plus, it gives you some great talking points during your chat!
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and why you're the perfect fit for the Room Attendant role.
✨Tip Number 3
Show off your personality! When you meet the team, let your enthusiasm shine through. A warm smile and a friendly attitude can go a long way in making a great first impression, especially in a guest-focused role like this one.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you're genuinely interested and keeps you on their radar as they make their decision.
We think you need these skills to ace Room Attendant in Cheltenham
Some tips for your application 🫡
Show Your Passion for Cleanliness:When you're writing your application, let us know how much you take pride in your work. Share any experiences where you've gone the extra mile to ensure cleanliness and comfort, as this is key for a Room Attendant.
Be Personable:Since you'll be interacting with guests, it's important to convey your friendly nature. Use conversational English in your application to show that you can connect with our guests and create a welcoming atmosphere.
Highlight Team Spirit:We love team players! Make sure to mention any previous experience working in a team environment. Talk about how you contribute to a positive team dynamic and how you support your colleagues.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Job Search Place Limited
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Room Attendant entails. Familiarise yourself with the specific tasks mentioned in the job description, like the turn down service and the little touches that enhance guest experience. This will show your potential employer that you're genuinely interested and ready to contribute.
✨Show Off Your People Skills
Since you'll be interacting with guests, practice your conversational English and think of ways to demonstrate your friendly nature. A welcoming smile goes a long way, so be prepared to share examples of how you've made someone's day better in previous roles or even in everyday situations.
✨Highlight Your Team Spirit
Being a good team player is crucial in this role. Think of instances where you've worked collaboratively with others to achieve a common goal. Share these stories during your interview to illustrate your enthusiasm for teamwork and exceeding guests' expectations.
✨Prepare for the Physical Demands
This job requires a level of fitness, so be ready to discuss how you manage physical tasks. You might want to mention any relevant experience or activities that keep you fit and active. Showing that you're aware of the demands and are prepared for them will impress your interviewer.
