At a Glance
- Tasks: Oversee Customer Experience and Contact Centre teams in Maidstone & Lincoln, ensuring exceptional customer interactions.
- Company: Job Search Place Limited is focused on enhancing customer experience across multiple platforms.
- Benefits: The role offers the opportunity to drive transformation initiatives and manage an expanding service portfolio.
- Other info: This position is based in Chatham, overseeing teams in Maidstone & Lincoln.
- Why this job: Join a pivotal role in fostering a customer-centric culture and improving efficiency across touchpoints.
- Qualifications: Ideal candidates should have experience in managing customer experience teams and transformation initiatives.
The predicted salary is between 40000 - 50000 £ per year.
Job Search Place Limited is seeking a Customer Experience Lead based in Chatham to oversee its Customer Experience and Contact Centre teams in Maidstone & Lincoln. The ideal candidate will ensure exceptional customer interactions through various platforms including phone, chat, and digital channels.
This role emphasizes unifying processes and fostering a customer-centric culture while managing an expanding service portfolio. You will be pivotal in driving transformation initiatives to enhance efficiency across all customer touchpoints.
Customer Experience Transformation Lead in Chatham employer: Job Search Place Limited
Job Search Place Limited is located in Chatham and focuses on transforming customer experiences. The team is dedicated to unifying processes and enhancing service delivery across various channels, including phone and digital.
