At a Glance
- Tasks: Support daily operations and lead a motivated team in a busy Costa outlet.
- Company: Join Compass, a leader in the food service industry with a focus on diversity.
- Benefits: Enjoy discounts, wellness classes, and a contributory pension scheme.
- Other info: Great career growth opportunities and a supportive work environment.
- Why this job: Make a real impact by delivering exceptional customer experiences every day.
- Qualifications: Previous supervisory experience and strong communication skills required.
The predicted salary is between 24000 - 28000 £ per year.
We're currently recruiting a dedicated Assistant Manager to join our team. This is an exciting opportunity to support the day-to-day operations of a busy Costa outlet within a healthcare environment, ensuring the highest standards of service and quality. Working alongside the Store Manager, you'll help lead a motivated team, maintain operational excellence, and deliver outstanding experiences for our customers.
Main Responsibilities
- Support the Manager in the daily running of the Costa store
- Lead, motivate, and inspire the team to deliver exceptional customer service
- Assist with staff rotas, stock management, and ordering supplies
- Ensure the café is clean, well presented, and compliant with all health and safety standards
- Help manage cashing-up, record keeping, and other administrative tasks
- Maintain a positive and professional atmosphere within the team
- Step up and take responsibility in the Manager's absence
About You
- Previous experience in a supervisory or team leader role within a café, retail, or catering environment
- Strong communication and leadership skills
- Excellent customer service focus with a proactive attitude
- Reliable, well presented, and able to work under pressure
- A team player with the ability to use your own initiative
- Committed to maintaining high standards of hygiene and safety
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Unwind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
About Us
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Costa - Assistant Manager - Costa in Chatham employer: Job Search Place Limited
At Costa, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork and individual growth. As an Assistant Manager in Maidstone, you'll benefit from a comprehensive rewards package, including career development opportunities, healthcare benefits, and exclusive discounts, all while working in a supportive environment that celebrates diversity and empowers you to thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Costa - Assistant Manager - Costa in Chatham
✨Tip Number 1
Get to know the company culture! Before your interview, check out Costa's social media and website. This will help you understand their values and how you can fit in, making it easier to connect with the team during your chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your leadership skills and customer service experience, as these are key for the Assistant Manager role.
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. A well-presented appearance shows that you take the opportunity seriously and are ready to represent Costa's high standards.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Costa - Assistant Manager - Costa in Chatham
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about delivering exceptional customer service and leading a team. Share any relevant experiences that highlight your passion for the café environment.
Tailor Your CV:Make sure your CV is tailored to the Assistant Manager role at Costa. Highlight your supervisory experience and any specific skills that match the job description. We love seeing how your background aligns with what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, so don’t be afraid to show us your personality while keeping it professional.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need to make your application stand out!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Costa
Before the interview, make sure you know the ins and outs of Costa. Familiarise yourself with their menu, values, and any recent news about the company. This shows your genuine interest and helps you connect your experience to their brand.
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll need to lead a team. Prepare examples from your past experiences where you've successfully motivated or managed a team. Highlight how you handled challenges and maintained high standards of service.
✨Customer Service is Key
Costa prides itself on exceptional customer service. Be ready to discuss how you would handle difficult customer situations or ensure a positive experience for every visitor. Use specific examples to illustrate your proactive attitude.
✨Dress to Impress
First impressions matter! Dress smartly and maintain a professional appearance that reflects the standards of Costa. This not only shows respect for the interviewers but also aligns with the brand's image.
