At a Glance
- Tasks: Support our team by managing calls, emails, and office functions efficiently.
- Company: Join Saltus, an award-winning financial planning firm with a vibrant culture.
- Benefits: Enjoy a competitive salary, 25 days holiday, and flexible working options.
- Other info: Experience a fun workplace while contributing to meaningful financial services.
- Why this job: Be part of a positive team that values your growth and well-being.
- Qualifications: Strong communication skills and a proactive attitude are essential.
The predicted salary is between 23500 - 25000 £ per year.
We are looking for a high-calibre central services support administrator to join our team. The ideal candidate must have top-notch communication skills and be able to troubleshoot and process work in a timely and efficient manner.
Our mission is to improve everyone's relationship with their wealth: to make it a positive force for their future and at the same time to prevent it becoming a source of anxiety. We want everyone who works at Saltus to be proud to work here, and to find fulfilment and meaning in the work that they do.
We are incredibly proud of our culture and work really hard to ensure that Saltus is a great place to work for our people, where they can have fun and grow in their career, with a passion for excellence and customer service.
What does this role look like? The key areas of the role are as follows:
- Answering and directing calls that come in on the main line in a professional manner
- Assisting with Post Sorting duties, ensuring the correct action is taken for each type of post
- Managing the Group Mailbox, ensuring emails are effectively managed and forwarded onto the correct location
- Assisting with outgoing mail
- To assist with various facilities functions, enabling the smooth running of the office
- Supporting diary and email management
- Assisting with meeting booking
What sort of person are we looking for?
- Have a positive "can do" outlook on life
- Be well organised
- Happy to help clients and advisers with queries
- Manage adviser and client expectations efficiently
- Be reliable
- Experience within a financial planning environment is desirable.
Where will I be working? We are looking for someone for our Whiteley office between the hours of 09.00 - 17.00, we would like you to be in the office 5 days a week. We're incredibly flexible about when and how you work: we don't want anyone to be prevented from coming to work for Saltus as a result of the working pattern that they're looking for.
What benefits do I get when working for Saltus? The salary is £23,500 - £25,000 depending on experience, alongside 25 days' holiday (plus bank holidays), life assurance, income protection and a pension, alongside access to our flexible benefits platform. The role is 35 hours per week between the hours of 9-5pm.
If you think you'd like to come and join us, then please do get in touch we'd love to hear from you!
Central Support Administrator employer: Job Search Place Limited
At Saltus, we pride ourselves on fostering a vibrant and supportive work culture that prioritises employee growth and satisfaction. Our Whiteley office offers a dynamic environment where you can thrive professionally while enjoying a healthy work-life balance, complemented by competitive benefits such as 25 days' holiday and flexible working options. Join our award-winning team and be part of a company that values excellence, fun, and meaningful contributions to the financial planning industry.
StudySmarter Expert Advice🤫
We think this is how you could land Central Support Administrator
✨Tip Number 1
Get to know the company culture! Before your interview, check out Saltus's social media and website to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role requires top-notch communication, try role-playing common interview questions with a friend. This will help you articulate your thoughts clearly and confidently during the actual interview.
✨Tip Number 3
Be ready to showcase your problem-solving skills! Think of examples from your past experiences where you successfully troubleshot an issue or managed a challenging situation. This will demonstrate your ability to handle the responsibilities of the Central Support Administrator role.
✨Tip Number 4
Don't forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. This not only shows your enthusiasm but also keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Central Support Administrator
Some tips for your application 🫡
Show Off Your Communication Skills:Since we're all about top-notch communication, make sure your application highlights your ability to convey information clearly and effectively. Use examples from your past experiences where you’ve successfully communicated with clients or colleagues.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect how your skills and experiences align with the role of Central Support Administrator. We want to see how you can contribute to our mission at Saltus.
Be Organised and Efficient:We love a well-organised application! Structure your CV and cover letter neatly, and ensure there are no typos or errors. This reflects your attention to detail and efficiency, which are key traits for this role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our fantastic team!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Stuff
Before the interview, make sure you understand Saltus's mission and values. Familiarise yourself with their services and recent achievements. This will not only show your interest but also help you align your answers with what they value.
✨Show Off Your Communication Skills
As a Central Support Administrator, communication is key. Practice articulating your thoughts clearly and concisely. You might even want to prepare examples of how you've effectively communicated in past roles or resolved client queries.
✨Demonstrate Your Organisational Skills
Be ready to discuss how you manage your time and tasks. Think of specific instances where you’ve successfully juggled multiple responsibilities or improved processes. This will highlight your ability to thrive in a busy environment like Saltus.
✨Embrace the 'Can Do' Attitude
Saltus is looking for someone with a positive outlook. During the interview, share stories that reflect your proactive approach to challenges. Whether it’s helping a colleague or finding solutions for clients, let your enthusiasm shine through!
