At a Glance
- Tasks: Ensure safety and security through CCTV monitoring and incident management.
- Company: Join an employee-owned company that values your contribution.
- Benefits: Enjoy competitive pay, up to 28 days holiday, and training opportunities.
- Other info: Inclusive workplace with great career growth and recognition for outstanding service.
- Why this job: Make a real difference in safety while developing valuable skills.
- Qualifications: Customer service experience and valid CCTV/Door Supervisor Licence required.
PAY RATE £15.06 per hour
HOURS 42 hrs per week 4 on 4 off 12hrs shifts Nights
THE ROLE
As a CCTV Controller, you will be responsible for ensuring the safety and security of customers, buildings and personnel. You will be responsible for protecting the security and safety of the identified building and personnel on site, including customers, staff and occupants. The CCTV operator will ensure that the assigned tasks are completed in a professional and timely manner and meet relevant legislation and compliance. You should always be vigilant and professional when dealing with contractors, customers and being front of house.
RESPONSIBILITIES
- Managing the CCTV and emergency systems on site
- Assisting the ground team with camera support and reviewing of footage
- Dealing with incidents, customer service, contractors, staff and customer security checks
- Carrying out duties in accordance with the assignment instructions
- Being aware of the obligations under the Health and Safety regulations concerning their own safety, that of their colleagues and tenants and deter unauthorised personnel from gaining access to the Centre
- Operation of centre CCTV system - proactive patrolling on camera
- Operation of the centre life safety systems, radio system, Access Control system
- Permit follow up, Key and asset tracking/management
- Responding to incidents and assigning staff across all centre departments
- Responding to customer and client enquiries via phone, email
- Assisting with any reasonable request made by the client/management, Access control system/Permit System/Building management system
- Updating Blueprint DOB for all incidents and daily completed tasks
SKILLS
- You must be capable of dealing with a variety of situations and be very customer service focused
- You must be able to communicate clearly and effectively, attaining a good standard of verbal and written English
- You must have good organisational and record-keeping skills, be always well-presented
- You must be physically fit as this is a demanding role
- Previous experience in a customer service focused/security role is vital
LICENSE REQUIREMENTS
- You must have a valid CCTV and Door Supervisor Licence
- Possession of a First Aid at work certificate is desirable
BENEFITS
- We are employee-owned, making you a beneficiary of our future success
- Up to 28 days paid holiday (accrued & pro-rata) including bank holidays
- Enrolment in NEST pension scheme
- Training and development opportunities
- Enrolment in Wagestream app enables you to draw down up to 40% of your pay before your regular pay day, a great aid to budgeting
- Excellent service, doing the right thing and outstanding acts can be recognised and rewarded through our On-the-Spot Award scheme with a gift card plus potential submission to the Amulets awards
- Full company uniform
OUR COMMITMENT TO EQUALITY, DIVERSITY & INCLUSION
We are proud to be an inclusive, equal opportunity employer and seek to attract, develop, and retain the best people from the widest possible talent pool. We're committed to ensuring that all candidates are treated fairly, and with respect and dignity throughout the recruitment process.
CCTV Controller (Nights) Amulet employer: Job Search Place Limited
As an employee-owned company, we prioritise your growth and well-being, offering competitive pay and up to 28 days of paid holiday. Our inclusive work culture fosters a supportive environment where your contributions are recognised and rewarded, and we provide ample training and development opportunities to help you thrive in your role as a CCTV Controller. Join us in ensuring safety and security while enjoying the benefits of being part of a team that values excellence and integrity.
StudySmarter Expert Advice🤫
We think this is how you could land CCTV Controller (Nights) Amulet
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like CCTV Controller (Nights) Amulet. Plus, you can showcase your passion and familiarity with the latest trends!
✨Connect with Industry Experts
Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like Job Search Place Limited. Don’t hesitate to reach out and ask for insights or informational interviews!
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✨Directly Apply to Job Search Place Limited
Don’t forget to apply for the CCTV Controller (Nights) Amulet role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining Job Search Place Limited.
We think you need these skills to ace CCTV Controller (Nights) Amulet
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Job Search Place Limited. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Job Search Place Limited.
How to prepare for a job interview at Job Search Place Limited
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Job Search Place Limited.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Job Search Place Limited.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Job Search Place Limited.
