At a Glance
- Tasks: Support customers and coordinate office tasks in a friendly, fast-paced environment.
- Company: Established local business known for excellent customer service and team culture.
- Benefits: Competitive pay, flexible hours, company pension, and free parking.
- Other info: Opportunity for growth in a welcoming and collaborative office.
- Why this job: Join a supportive team and make a real difference in customer experiences.
- Qualifications: Experience in administration or customer service with strong organisational skills.
The predicted salary is between 24000 - 30000 £ per year.
We are currently recruiting on behalf of a successful and long-established local business known for its excellent customer service, supportive team culture and strong industry reputation. Due to continued growth, they are seeking a Customer Support & Office Coordinator to join their busy office team. This is a fantastic opportunity for someone who enjoys a varied role, combining administration, customer communication, and day-to-day office coordination within a friendly and fast-paced environment.
Key Duties
- Provide administrative support across the office including document management, data input, and handling incoming enquiries
- Assist customers with queries and provide a professional and helpful service
- Prepare and process invoices while ensuring accuracy across records and documentation
- Review billing information against relevant paperwork and job details
- Maintain organised filing systems and accurate internal records
- Support the smooth running of the office through coordination of supplies and general administration
- Develop positive working relationships with customers, suppliers, and colleagues
Candidate Requirements
- Previous experience within an administration, office support, or customer service role
- Strong organisational skills with excellent attention to detail
- Confident communication skills with a professional and approachable manner
- Ability to manage workload independently while contributing positively to a wider team
- Good working knowledge of SAGE is essential
- Competent using Microsoft Office packages including Word and Excel
- A positive attitude and willingness to support a collaborative office environment
Remuneration
- Competitive hourly pay depending on experience
- Full-time position with flexible weekly hours between 30-40
- Company pension scheme
- Free parking on site
If you're looking for a stable opportunity within a welcoming and supportive business, we'd love to hear from you. Apply now and a member of our team will be in touch.
Customer Support & Office Coordinator in Castlewellan employer: Job Search Place Limited
Join a well-established local business in Castlewellan that prides itself on excellent customer service and a supportive team culture. As a Customer Support & Office Coordinator, you'll enjoy a varied role in a friendly, fast-paced environment, with opportunities for professional growth, competitive pay, and benefits like a company pension scheme and free parking. This is an ideal workplace for those seeking meaningful employment within a collaborative atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Support & Office Coordinator in Castlewellan
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might know someone at the company. A personal connection can really help you stand out in the crowd.
✨Tip Number 2
Prepare for the interview by researching the company and its culture. Understand their values and think about how your skills as a Customer Support & Office Coordinator can contribute to their success.
✨Tip Number 3
Practice common interview questions and answers with a friend or in front of a mirror. This will help you feel more confident and articulate when discussing your experience and how it aligns with the role.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show your enthusiasm for the position. Plus, it keeps you on their radar!
We think you need these skills to ace Customer Support & Office Coordinator in Castlewellan
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in administration and customer service. We want to see how your skills match the role, so don’t be shy about showcasing your organisational prowess and communication skills!
Craft a Personal Cover Letter:Your cover letter is your chance to shine! Use it to express why you’re excited about joining our team and how you can contribute to our supportive culture. Keep it friendly and professional, just like us!
Showcase Relevant Experience:When filling out your application, focus on your previous roles that relate to office support and customer service. We love seeing examples of how you've handled enquiries or managed documents in a busy environment.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss any important updates from our team!
How to prepare for a job interview at Job Search Place Limited
✨Know the Company Inside Out
Before your interview, take some time to research the company’s history, values, and customer service approach. This will not only help you understand their culture but also allow you to tailor your answers to show how you fit into their team.
✨Showcase Your Organisational Skills
As a Customer Support & Office Coordinator, strong organisational skills are key. Prepare examples from your past experiences where you successfully managed multiple tasks or projects. Be ready to discuss how you maintain accuracy in documentation and handle enquiries efficiently.
✨Practice Your Communication Style
Since the role involves a lot of customer interaction, practice articulating your thoughts clearly and professionally. You might want to role-play common customer scenarios with a friend to build confidence in your communication skills.
✨Demonstrate Your Team Spirit
This position requires a collaborative attitude. Think of instances where you’ve worked well in a team or supported colleagues. Highlighting your ability to contribute positively to a team environment will resonate well with the interviewers.
