At a Glance
- Tasks: Be the go-to person for local communities and support residents in need.
- Company: Join a dynamic housing team in Carrickfergus with a focus on community engagement.
- Benefits: Earn £13.69 per hour with full-time hours and a supportive work environment.
- Other info: Enjoy a temporary role with opportunities to grow and develop your career.
- Why this job: Make a real difference in your community while building valuable relationships.
- Qualifications: Customer service experience and strong communication skills are essential.
The predicted salary is between 13.69 - 13.69 £ per hour.
Location: Carrickfergus Office
Salary: £13.69 per hour
Hours: Full-Time
Weekly Hours: 37 hours
Working Pattern: Monday - Friday, 9am - 5pm
Duration: Temporary
Access NI: Basic clearance required prior to appointment
Application Deadline: 5pm on Thurs 25th June 2026
About the Role
We are currently recruiting for a Neighbourhood Officer (Band 3) to join a busy housing team based in Carrickfergus.
Key Responsibilities
- Acting as the main point of contact between the Housing Executive and local communities
- Supporting the management of tenancies and providing assistance to residents
- Conducting estate inspections and identifying issues requiring follow-up action
- Supporting vulnerable residents and signposting to appropriate services
- Working with local agencies and partners to address community concerns
- Assisting with resolving anti-social behaviour and community safety issues
- Building positive relationships with tenants, colleagues, and external stakeholders
- Maintaining accurate records and completing relevant administrative tasks
Essential Criteria
- Previous experience in a customer-facing, community, housing, or administrative environment (less than 1 year experience required)
- Intermediate IT skills
- Strong communication and interpersonal skills
- Ability to engage effectively with a wide range of people
- Full driving licence and access to a car
To Apply: Please forward your CV to Julie at If you would like to discuss the role or wish to apply, please contact Apple Recruitment.
Apple Recruitment Services is acting as an Employment Business in relation to this vacancy. We are an equal opportunities employer and value diversity in the workplace.
