At a Glance
- Tasks: Lead the fill operation and ensure a ready-to-trade salesfloor.
- Company: Join a dynamic team at a leading retail store.
- Benefits: Competitive pay with an unsocial hours premium and great team atmosphere.
- Other info: Early shifts, perfect for early risers looking to make an impact.
- Why this job: Kickstart your career in retail with leadership opportunities and a supportive environment.
- Qualifications: Must be 18+, with strong teamwork and customer service skills.
The predicted salary is between 24000 - 30000 £ per year.
Work Pattern:
- Week 1
- Sunday: 04:00-13:00
- Monday: 04:00-13:00
- Tuesday: 04:00-13:00
- Thursday: 04:00-13:00
- Friday: 04:00-13:00
- Week 2
- Monday: 04:00-13:00
- Tuesday: 04:00-13:00
- Wednesday: 04:00-13:00
- Friday: 04:00-13:00
- Saturday: 04:00-13:00
This job role involves working early mornings and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace. Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.
Purpose:
- To lead the fill operation, delivering a salesfloor that is ready to trade, taking operational responsibility for coordinating resource to Serve, Sell and Fill.
- Lead the floor in the absence of the Colleague Manager.
- Coordinate resource to deliver the operational tasks during the fill operation and in the absence of the Colleague Manager.
- Lead the fill operation, coaching colleagues on One Best Way and driving productivity in readiness for store opening.
- Allocate resource effectively to deliver a quick payment experience.
- Enable all daily operational processes to be implemented efficiently across their area of the store, at the correct times.
- Coordinate the team to deliver a clean, safe and well presented store.
- Play their part in creating a great team atmosphere that is inclusive of everyone.
- Role model great Customer Service.
- Role model the M&S behaviours and Colleague Expectations across the store.
- Support Colleague Managers by sharing observations of colleagues to help deliver high performance and recognise great colleagues.
- Support nearby stores if operationally required.
- Responsible for being a key holder and answering call outs as required.
- Responsible for tasks related to the opening and closing of the building, including receipt of vehicles, temperature controls, logging operational issues with relevant Helpdesks, cash handling and TSL compliance in peripheral hours.
Store Fill & Customer Service Lead - Early Shifts in Carlisle employer: Job Search Place Limited
As a Store Fill & Customer Service Lead, you will thrive in a dynamic work environment that prioritises teamwork and customer satisfaction. Our early shift schedule allows for a unique work-life balance, complemented by competitive pay including an unsocial hours premium. We are committed to your professional growth, offering training and development opportunities that empower you to excel in your role and advance within the company.
StudySmarter Expert Advice🤫
We think this is how you could land Store Fill & Customer Service Lead - Early Shifts in Carlisle
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their vibe.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the role of Store Fill & Customer Service Lead, especially around teamwork and customer service.
✨Tip Number 3
Dress the part! Since this role is all about leading a team and providing great customer service, make sure you look smart and professional for your interview. It shows you take the opportunity seriously and are ready to represent the brand.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Store Fill & Customer Service Lead - Early Shifts in Carlisle
Some tips for your application 🫡
Show Your Early Bird Spirit:Since this role is all about those early shifts, make sure to highlight your enthusiasm for early mornings in your application. We want to see that you're ready to rise and shine with us!
Demonstrate Leadership Skills:As a Store Fill & Customer Service Lead, you'll be guiding the team. Share examples of how you've led or coached others in previous roles. We love seeing candidates who can inspire and motivate their colleagues!
Customer Service is Key:This role is all about delivering great customer service. Make sure to include any relevant experience you have in this area. We want to know how you’ve gone above and beyond to create a fantastic shopping experience!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on joining the StudySmarter family!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Early Mornings
Since this role involves early shifts, be prepared to discuss your experience with early starts. Share how you manage your time and energy levels in the mornings, and maybe even mention any strategies you use to stay motivated during those hours.
✨Showcase Your Leadership Skills
As a Store Fill & Customer Service Lead, you'll need to demonstrate your ability to lead a team. Prepare examples of when you've successfully coordinated a team or coached colleagues. Highlight your approach to creating an inclusive atmosphere and driving productivity.
✨Customer Service is Key
This role requires excellent customer service skills. Be ready to share specific instances where you've gone above and beyond for customers. Discuss how you model great customer service and how you would instil that in your team.
✨Understand Operational Responsibilities
Familiarise yourself with the operational tasks mentioned in the job description. Be prepared to discuss how you would handle responsibilities like cash handling, temperature controls, and logging operational issues. Showing that you understand these processes will set you apart.
