At a Glance
- Tasks: Be the friendly face for guests, managing check-ins and sharing local insights.
- Company: Join Hyatt Centric, a vibrant hotel brand focused on soulful hospitality.
- Benefits: Enjoy flexible hours, bonus schemes, wellbeing benefits, and free nights at our properties.
- Other info: Embrace flexibility in work location and hours, with opportunities for personal growth.
- Why this job: Make a real impact by creating memorable experiences for guests in a dynamic environment.
- Qualifications: Confident, warm individuals with a passion for hospitality and a can-do attitude.
The predicted salary is between 20000 - 25000 £ per year.
We are looking for a Night Host/Receptionist to join Hyatt Centric, Cambridge. Our desire to inspire soulful hospitality is taking us on a journey of evolution and growth, making our presence felt in major cities across the UK and Europe. We entrust our vision, purpose and brand to the hands of our teams. It's a big responsibility and this is why we seek and develop unique individuals to lead the charge.
In an (overly simplistic) nutshell our House Hosts are:
- Confident, warm and effervescent individuals, focussed on curating an experience that each one of our guests desires from the moment they step over our threshold.
- Endlessly curious - reading our guests and adapting approaches to suit the individual and not the masses.
- Humans like us. We don't believe in a work persona, we avoid hierarchy and we connect with empathy and honesty.
- Embracing our systems and tech and eager to learn and evolve.
When guests return home inspired, with stories to tell and discoveries to share, you will have been successful. They will come back more often and tell others.
In return we offer you:
- A bonus scheme
- Holidays (including the option to buy more if you want them)
- A host of wellbeing benefits (Cash Plan, Life Assurance, Long Term Income Protection, an Employee Assistance Programme)
- Free nights in our properties
- Awesome recognition schemes
- Pension (the tax efficient way)
- Company sick pay
- Further benefits tailored to your individual needs
But most importantly, we offer you a role in our story and the chance to write your own chapter.
When & Where? We believe in working flexibly - this includes flexibility in work location, working days (including weekends and bank holidays in operations) and working hours. This may be ad hoc or permanent flexibility.
Beyond the gowns. Beyond the gates. Beyond the guidebook. On the cusp of the city, just north west of the centre, is Hyatt Centric: a sleek, avant garde style 4 hotel, in the brand new, sustainable district of Eddington.
What it looks like:
- Creating tell-your-mates experiences for guests
- Being a friendly face and go to person for guests, contractors and visitors
- Inspiring and informing guests on local attractions and goings on
- Welcoming guests when you check them in and leaving a great impression when you check them out
- Managing reservations and queries online, by email, on the phone and in person with a can do attitude
- Handling out of hours guest queries for other edyn properties
Values you'll share:
- Courage to question, evolve and be human
- Curiosity to seek out innovation, change and creativity
- Confidence to challenge convention and look for better ways to do and be
- Accountability and the desire to empower those around you
- Freedom to be yourself at work, just as much as at play
- Acceptance that perfection doesn't exist and no one has a monopoly on good ideas
- Recognition of humanity in yourself and others to learn fast, evolve and grow
About edyn: Our vision is to create sanctuaries across European cities, which provide a sense of belonging to the free thinking urbanite in all of us. Each of our brands - Locke, SACO and Cove - is firmly rooted in the local neighbourhood, offering vibrant experiences and connections which nourish and enliven the soul.
Night Receptionist Hyatt Centric Cambridge employer: Job Search Place Limited
Hyatt Centric Cambridge is an exceptional employer that fosters a culture of soulful hospitality, encouraging employees to be their authentic selves while connecting with guests on a personal level. With a focus on employee well-being, the company offers a comprehensive benefits package, including flexible working arrangements, a bonus scheme, and opportunities for personal growth within a vibrant and innovative environment. Located in the sustainable district of Eddington, this role not only provides a chance to be part of a dynamic team but also to contribute to creating memorable experiences for guests in a stylish and modern setting.
StudySmarter Expert Advice🤫
We think this is how you could land Night Receptionist Hyatt Centric Cambridge
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Job Search Place Limited. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Job Search Place Limited
Don't be shy about reaching out to Job Search Place Limited directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Night Receptionist Hyatt Centric Cambridge
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Job Search Place Limited and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Job Search Place Limited
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
