At a Glance
- Tasks: Lead a vibrant team to deliver exceptional service and train staff in a lively restaurant environment.
- Company: Join the Old Bicycle Shop, a historic and trendy restaurant in Cambridge.
- Benefits: Enjoy free meals, weekly pay, 28 days holiday, and discounts at Young's Pubs.
- Other info: Access to apprenticeships and a supportive career pathway.
- Why this job: Be part of a growing team with opportunities for career development in hospitality.
- Qualifications: Passion for customer service and experience in training and leading teams.
The predicted salary is between 25000 - 30000 £ per year.
Do you value the best service, deliciously fresh and locally sourced produce prepared by an amazing kitchen team and a bespoke drinks menu? Why not join the team at Old Bicycle Shop in Cambridge! Once the first bicycle shop in the UK, we are now one of Cambridge's most vibrant restaurants; serving brunch, lunch, dinner, amazing cocktails and more. If you share our philosophy of high standards, served with a warm and friendly smile, then we'd love to hear from you.
We're a growing team with plenty of opportunities for career development, great staff benefits and a modern outlook. We're part of an eclectic collection of unique pubs, well-regarded restaurants, premium hotels & award-winning microbreweries.
What We Offer:- Access to our Career Pathway, Apprenticeships and training and development courses
- Free Meals
- Weekly pay
- 28 days holiday per year
- 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
- Share Save Scheme
- Company Pension Scheme
As the successful Supervisor you will have a passion to deliver exceptional customer service every time and be able to build rapport with our customers and our team to continue the success of our pub. You will be passionate about training our team to ensure they have the knowledge needed to delight our customers and also be a responsible key holder to be able to lead shifts safely and effectively. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.
Hospitality Supervisor: Lead Service & Training Growth in Cambridge employer: Job Search Place Limited
At Old Bicycle Shop in Cambridge, we pride ourselves on being an exceptional employer that values high standards and a warm, friendly atmosphere. With access to career development opportunities, generous staff benefits including free meals and discounts, and a commitment to training and growth, we create a vibrant work culture where you can thrive in the hospitality industry. Join us and be part of a unique collection of establishments that celebrate locally sourced produce and outstanding service.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Supervisor: Lead Service & Training Growth in Cambridge
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Old Bicycle Shop and its unique vibe. Understanding their philosophy and values will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you articulate your passion for exceptional customer service and how you can contribute to training and developing the team.
✨Tip Number 3
Show off your personality! When you meet the team, let your warm and friendly nature shine through. Remember, they’re looking for someone who fits into their vibrant atmosphere, so be yourself and let them see your enthusiasm for hospitality.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email expressing your appreciation for the opportunity. It’s a great way to reinforce your interest in the role and keep you fresh in their minds as they make their decision.
We think you need these skills to ace Hospitality Supervisor: Lead Service & Training Growth in Cambridge
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for hospitality shine through! Share specific examples of how you've delivered exceptional customer service in the past. We want to see that you genuinely care about creating memorable experiences for our guests.
Tailor Your Application:Make sure to tailor your application to the role of Hospitality Supervisor. Highlight your experience in training and leading teams, as well as your commitment to high standards. This will show us that you're not just looking for any job, but that you're excited about this opportunity with us!
Be Authentic:We love authenticity! Don’t be afraid to let your personality come through in your application. Whether it’s a fun anecdote or a unique perspective on hospitality, we want to get to know the real you. Remember, we’re looking for someone who fits into our warm and friendly team!
Apply Through Our Website:For the best chance of success, make sure to apply through our website. It’s super easy and ensures your application goes directly to us. Plus, you’ll find all the details you need about the role and our amazing team there!
How to prepare for a job interview at Job Search Place Limited
✨Know the Menu Inside Out
Familiarise yourself with the restaurant's menu, including the ingredients and preparation methods. This will not only impress your interviewers but also show your genuine interest in the role and the establishment.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Think about specific situations where you went above and beyond to ensure a great experience for customers, as this aligns perfectly with their philosophy.
✨Demonstrate Your Training Passion
Since training is a key part of the Supervisor role, be ready to discuss your approach to training and developing team members. Share any experiences where you successfully mentored someone or improved a team's performance.
✨Emphasise Your Leadership Qualities
As a potential key holder, it's crucial to convey your leadership skills. Talk about times when you've led a team, handled difficult situations, or ensured safety during shifts. This will reassure them that you can manage responsibilities effectively.
