At a Glance
- Tasks: Create memorable experiences for guests and share your local knowledge.
- Company: Join the vibrant Adina team at TFE Hotels, shaping the future of hospitality.
- Benefits: Enjoy 30 vacation days, global discounts, and wellness support.
- Other info: Diverse culture promoting creativity, growth, and international opportunities.
- Why this job: Bring your energy to inspire guests and make lasting impressions.
- Qualifications: 1-2 years reception experience and familiarity with MS Office and hotel systems.
The predicted salary is between 20000 - 25000 £ per year.
Create memories for our guests. You know the city like the back of your hand and love to recommend all the places to be? No matter whether morning or evening, sunshine or rain - thanks to you every guest leaves in a happy mood. You use your energy to inspire your team and let the Australian sun rise directly at the Front Office. Then join us as receptionist in our Adina-Team and find your comfort zone in our very midst. With skill and personality you are one of our Adina faces for our hotel and ensure a lasting impression. Bring your energy into our team and put a smile onto our guests' faces.
If on top of this you also have 1 to 2 years experience at reception and the usage of MS Office and hotel management systems like Protel aren't new to you, you should quickly apply!
What You Can Expect at TFE Hotels:
- 30 vacation days - time for you
- Discounts on accommodations & dining worldwide - also for family & friends
- Support for fitness & wellbeing
- Diverse training and development programs - internal, external & international
- Access to over 1,500 brand discounts via Corporate Benefits
- Opportunities to connect across the TFE Hotels group
TFE Hotels connects hotels, teams & opportunities. With over 21 hotels and brands like Adina Apartment Hotel, Adina Serviced Apartments, A by Adina, MM:NT, The Hobson by Adina, and The Wellington by Adina, we are shaping the future of European TFE hospitality and setting new standards for stylish, long-term stays. We promote responsibility, creativity, and professional growth. With us, you can develop, contribute new ideas, and gain international experience. Our culture is warm, straightforward, and genuine - a vibe felt by both guests and team members. We welcome applications from everyone - regardless of background, age, gender, religion, sexual orientation, or physical and mental abilities. Diversity and inclusion are integral parts of our company culture at TFE.
Front Office Agent in Cambridge employer: Job Search Place Limited
At TFE Hotels, we pride ourselves on being an exceptional employer that values creativity, responsibility, and professional growth. As a Front Office Agent in our vibrant Adina-Team, you will enjoy 30 vacation days, global discounts on accommodations and dining, and diverse training opportunities that foster your development. Our warm and inclusive culture ensures that every team member feels valued and empowered to make a lasting impression on our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Front Office Agent in Cambridge
✨Tip Number 1
Get to know the hotel inside out! Familiarise yourself with all the amenities, services, and local attractions. This way, when you chat with guests, you can share your insider knowledge and make their stay unforgettable.
✨Tip Number 2
Practice your people skills! Role-play common scenarios with friends or family, like handling guest complaints or making recommendations. The more comfortable you are, the better you'll shine during interviews.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you the inside scoop on job openings and help you stand out from the crowd.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our Adina-Team and creating those memorable experiences for our guests.
We think you need these skills to ace Front Office Agent in Cambridge
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for hospitality and how you can create memorable experiences for our guests.
Tailor Your CV:Make sure to tailor your CV to highlight your relevant experience, especially in reception roles. Mention any specific hotel management systems you've used, like Protel, and how you've made a positive impact in previous positions.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you’re the perfect fit for our team. Share your knowledge of the city and your enthusiasm for recommending local spots. Make it engaging and personal!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about what we offer at TFE Hotels!
How to prepare for a job interview at Job Search Place Limited
✨Know Your City
As a Front Office Agent, you'll be the go-to person for guests looking for recommendations. Brush up on local hotspots, hidden gems, and must-visit attractions. This knowledge will not only impress your interviewers but also show your passion for creating memorable experiences.
✨Showcase Your Personality
This role is all about making guests feel welcome and happy. During the interview, let your personality shine through! Share stories that highlight your energy and enthusiasm for customer service. Remember, they want to see how you can put a smile on guests' faces.
✨Familiarise Yourself with Hotel Management Systems
If you have experience with Protel or similar systems, make sure to mention it! If not, take some time to learn the basics before your interview. Being able to discuss these tools confidently will demonstrate your readiness to hit the ground running.
✨Emphasise Team Spirit
The Adina team thrives on collaboration and support. Be prepared to talk about your previous experiences working in a team environment. Highlight how you inspire others and contribute to a positive workplace culture, as this aligns perfectly with their values.