At a Glance
- Tasks: Lead the hospitality team and ensure an unforgettable customer experience.
- Company: Join a vibrant neighbourhood hangout known for artisan pizzas and great beers.
- Benefits: Enjoy 28 days holiday, discounts, and a fun, supportive culture.
- Other info: Dynamic environment with opportunities for growth and team bonding.
- Why this job: Be part of a passionate team and develop your career in hospitality.
- Qualifications: Previous leadership experience and a love for food and beer.
The predicted salary is between 25000 - 30000 £ per year.
The Salisbury Arms is a neighbourhood hangout serving up freshly made artisan pizzas, bubbling pots of comfort food and seriously tasty beers!
Position
- Taking responsibility for the customer journey, ensuring their experience is second to none
- Taking accurate orders and working closely with kitchen staff
- Ensuring payments and receipts are correct
- Confidently recommending menu and drinks offerings
- Observing service and standards and reporting any incidents or issues
- Being a supportive and proactive leader
Requirements
- Previous Leadership experience in a hospitality or customer facing environment
- Enthusiasm and passion for food and beer
- The ability to deliver excellent customer service and great team work in a fast paced and pressurised environment
- A result driven and ambitious individual keen to develop your career and your teams
Benefits
- 28 days holiday
- Company Pension scheme
- Retail and beer discounts
- Fun culture surrounded by a supportive team
- 50% off food on shift
- Refer a friend Bonus
- Employee Assistance programme
- Benefits portal
- 30% dining discount of all managed houses
FOH Supervisor - Lead Hospitality Team, 28 Days Holiday in Cambridge employer: Job Search Place Limited
At Salisbury Arms, we pride ourselves on fostering a vibrant and supportive work culture where every team member is valued as part of our family. With 28 days of holiday, a company pension scheme, and generous discounts on food and drinks, we offer not just a job but a rewarding career path in the heart of Cambridge's hospitality scene. Join us to lead a passionate team dedicated to delivering exceptional customer experiences while enjoying ample opportunities for personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land FOH Supervisor - Lead Hospitality Team, 28 Days Holiday in Cambridge
✨Tip Number 1
Get to know the company culture! Before your interview, pop into the Salisbury Arms for a drink or a bite. This way, you can see how the team interacts and get a feel for the vibe. Plus, it shows you're genuinely interested!
✨Tip Number 2
Practice your customer service skills! Think about scenarios you might face as a FOH Supervisor and how you'd handle them. Being able to demonstrate your problem-solving abilities will impress the hiring team.
✨Tip Number 3
Show off your leadership experience! Be ready to share specific examples of how you've led a team in the past. Highlighting your ability to motivate and support others will make you stand out as a candidate.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace FOH Supervisor - Lead Hospitality Team, 28 Days Holiday in Cambridge
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for hospitality shine through! We want to see your love for food and drink, so share any experiences that highlight your passion.
Tailor Your Application:Make sure to customise your application to fit the role of FOH Supervisor. Highlight your previous leadership experience and how it relates to creating an amazing customer journey at the Salisbury Arms.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. No need for fluff!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Job Search Place Limited
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with the Salisbury Arms menu. Understand the dishes and drinks they offer, and think about how you would recommend them to customers. This shows your enthusiasm for the role and helps you stand out as someone who genuinely cares about the customer experience.
✨Showcase Your Leadership Skills
Be prepared to discuss your previous leadership experiences in hospitality. Think of specific examples where you successfully led a team or resolved a conflict. This will demonstrate your ability to manage and motivate others, which is crucial for the FOH Supervisor role.
✨Emphasise Customer Service Excellence
Highlight your passion for delivering exceptional customer service. Share stories that illustrate how you’ve gone above and beyond for customers in the past. This aligns perfectly with the company’s focus on ensuring a top-notch customer journey.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with questions about the team culture, training opportunities, and what success looks like in this role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
