At a Glance
- Tasks: Lead the front of house team and ensure an amazing customer experience.
- Company: Join a vibrant neighbourhood pub known for its artisan pizzas and craft beers.
- Benefits: Enjoy 28 days holiday, pension scheme, and discounts on food and drinks.
- Other info: Great career growth opportunities in a lively environment.
- Why this job: Be part of a fun, supportive team while developing your leadership skills.
- Qualifications: Previous leadership experience in hospitality and a passion for food and drink.
The predicted salary is between 24000 - 30000 £ per year.
The Salisbury Arms is a neighbourhood hangout serving up freshly made artisan pizzas, bubbling pots of comfort food and seriously tasty beers!
Position
- Taking responsibility for the customer journey, ensuring their experience is second to none
- Taking accurate orders and working closely with kitchen staff
- Ensuring payments and receipts are correct
- Confidently recommending menu and drinks offerings
- Observing service and standards and reporting any incidents or issues
- Being a supportive and proactive leader
Requirements
- Previous Leadership experience in a hospitality or customer facing environment
- Enthusiasm and passion for food and beer
- The ability to deliver excellent customer service and great team work in a fast paced and pressurised environment
- A result driven and ambitious individual keen to develop your career and your teams
Benefits
- 28 days holiday
- Company Pension scheme
- Retail and beer discounts
- Fun culture surrounded by a supportive team
- 50% off food on shift
- Refer a friend Bonus
- Employee Assistance programme
- Benefits portal
- 30% dining discount of all managed houses
FOH Supervisor in Cambridge employer: Job Search Place Limited
At Salisbury Arms, we pride ourselves on fostering a vibrant and inclusive work culture where every team member feels like part of our big happy family. Located just a short walk from the train station in Cambridge, we offer not only competitive benefits such as 28 days holiday and a company pension scheme but also unique opportunities for personal and professional growth in the dynamic hospitality sector. Join us to enjoy a fun atmosphere, generous discounts, and the chance to lead a passionate team dedicated to delivering exceptional customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land FOH Supervisor in Cambridge
✨Tip Number 1
Get to know the venue! Before your interview, pop into the Salisbury Arms for a drink or a bite. Familiarising yourself with the atmosphere and menu will help you connect during the chat.
✨Tip Number 2
Show off your leadership skills! Think of examples from your past experiences where you’ve led a team or handled a tough situation. We love to see how you can inspire others in a fast-paced environment.
✨Tip Number 3
Be ready to talk about your passion for food and beer! Share your favourite dishes or brews and why they excite you. This shows you’re not just looking for a job, but you genuinely care about the experience you’ll provide.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our happy family at the Salisbury Arms!
We think you need these skills to ace FOH Supervisor in Cambridge
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for food and beer right from the start! In your application, share why you love working in hospitality and what makes you excited about joining our team at Salisbury Arms.
Highlight Leadership Experience:We’re looking for someone with previous leadership experience, so make sure to showcase any relevant roles you've had. Talk about how you’ve led teams or improved customer experiences in your past jobs.
Be Specific About Your Skills:When detailing your skills, be specific! Mention your ability to handle fast-paced environments, deliver excellent customer service, and work closely with kitchen staff. We want to know exactly how you can contribute to our happy family!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the FOH Supervisor role. We can’t wait to hear from you!
How to prepare for a job interview at Job Search Place Limited
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with the Salisbury Arms menu. Understand the dishes and drinks they offer, and think about how you would recommend them to customers. This shows your enthusiasm for food and drink, which is key for a FOH Supervisor.
✨Showcase Your Leadership Skills
Prepare examples from your previous experience where you’ve successfully led a team or handled a challenging situation. Be ready to discuss how you motivate your team and ensure excellent customer service, as this is crucial for the role.
✨Demonstrate Customer Service Excellence
Think of specific instances where you went above and beyond for a customer. Share these stories during your interview to highlight your commitment to delivering a top-notch customer experience, which is at the heart of the Salisbury Arms ethos.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, like handling a difficult customer or managing a busy shift. Practice your responses to these scenarios, focusing on how you would maintain service standards and support your team under pressure.
