At a Glance
- Tasks: Prepare delicious food and create attractive displays while delivering exceptional customer service.
- Company: Join M&S, a major High Street brand that values individuality and teamwork.
- Benefits: Competitive pay, great perks, and unrivalled learning opportunities.
- Other info: Diversity is our strength; we celebrate unique talents and backgrounds.
- Why this job: Be part of a passionate team and make a real impact in a fast-paced environment.
- Qualifications: Enthusiastic attitude, team player, and a desire to succeed; catering experience is a plus.
The predicted salary is between 20000 - 25000 £ per year.
Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for a major High Street brand on a full time basis, contracted to 37.5 hours per week.
As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast‑paced environment. You'll get every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Could you bring your spark to M&S?
Here's what you need to know before applying:
- Your key responsibilities will include:
- Preparing delicious, high‑quality food that delights our clients and customers
- Creating attractive food and counter displays
- Representing M&S and maintaining a positive brand image
- Handling cash and operating the cash register
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our ideal Customer Services Assistant will:
- Have an enthusiastic can‑do attitude
- Display passion for delivering excellent customer service
- Be an excellent team player
- Arrive equipped with a desire to succeed in your role
- Thrive working under pressure
- Demonstrate outstanding timekeeping and reliability
- Have a safety‑first mindset
- Have experience within a similar catering‑related role, but this isn't essential.
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Customer Service Assistant - M&S in Cambridge employer: Job Search Place Limited
At M&S, we pride ourselves on being an exceptional employer that values teamwork, individuality, and personal growth. Our vibrant work culture fosters a supportive environment where employees are encouraged to thrive and develop their skills, with ample opportunities for career progression within one of the UK's leading brands. Join us in delivering outstanding customer experiences while enjoying competitive pay, great perks, and a commitment to diversity and inclusion.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Assistant - M&S in Cambridge
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on M&S. Understand their values, mission, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve gone above and beyond for a customer. Be ready to share these stories during your interview to demonstrate your passion for delivering excellent service.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and professional. It’s all about making a great first impression, and looking the part can really help you stand out.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Service Assistant - M&S in Cambridge
Some tips for your application 🫡
Show Your Passion:Let your enthusiasm for food and customer service shine through in your application. We want to see that you’re not just looking for a job, but that you genuinely care about delivering an exceptional experience for our customers.
Tailor Your CV:Make sure your CV highlights relevant experience, especially if you've worked in a fast-paced environment before. We love seeing how your skills align with what we’re looking for, so don’t be shy about showcasing your achievements!
Be Yourself:We value individuality, so don’t hesitate to let your personality come through in your cover letter. Share why you want to join M&S and how you can contribute to our friendly team. Authenticity goes a long way!
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on the path to joining our amazing team!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Stuff
Before the interview, make sure you know a bit about M&S and their values. Familiarise yourself with their food offerings and customer service standards. This shows that you're genuinely interested and ready to represent the brand.
✨Show Your Passion
During the interview, let your enthusiasm for food and people shine through. Share examples of how you've delivered excellent customer service in the past. This will help demonstrate that you have the right attitude for the role.
✨Team Player Vibes
Since teamwork is key in this role, be prepared to discuss your experiences working in a team. Highlight how you contribute positively to group dynamics and how you handle challenges together with your colleagues.
✨Stay Cool Under Pressure
Working in a busy environment can be tough, so think of examples where you've thrived under pressure. Talk about how you manage your time effectively and maintain a positive attitude, even when things get hectic.
