At a Glance
- Tasks: Lead a dynamic retail and pharmacy team to deliver exceptional customer care.
- Company: Join Boots, a company committed to inclusivity and personal growth.
- Benefits: Enjoy flexible benefits, generous discounts, and a supportive work environment.
- Other info: Opportunities for career development and a positive, inclusive culture.
- Why this job: Make a real impact by inspiring your team and enhancing customer experiences.
- Qualifications: Experience in leading teams and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
As an Assistant Manager you will support your Store Leader to deliver excellent customer care and operational standards every day by connecting with customers to gain a deep understanding of their needs. Working across both retail and pharmacy, you will lead and inspire your team by demonstrating your leadership skills on the shop floor, showcasing how to provide brilliant service and care.
Key responsibilities
- You will lead your team business growth by providing care to our customers and patients.
- You'll be responsible for the performance and development of your team which you will deliver through regular coaching and reviews.
- Deliver a sustainable and efficient retail and pharmacy business in your store to ensure stock availability, control costs, minimise loss and meet our customers' expectations.
- Conduct regular reviews, audits and risk assessments to protect patient and public safety.
- Interpret data, trends and insights to work at pace and react to the changing needs of the customer.
What you'll need to have
- Experience leading a team within a customer facing setting.
- An understanding of how to achieve performance goals through inspiring and coaching a team.
- A collaborative personality and able to succeed in a team-centred environment.
It would be great if you also have
- Experience working within community pharmacy.
- Confidence with navigating and embracing new technology.
Our benefits
- Boots Retirement Savings Plan.
- Discretionary annual bonus.
- Generous employee discounts.
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child.
- Flexible benefits scheme.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you.
Why Boots
At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.
What's next
If you apply for this role, you will be invited to take a timed online assessment. Once you have completed the assessment, our team will review your application and be in touch to update you.
Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. We are happy to provide reasonable adjustments to help you to be at your best if you require additional support as part of the application and interview process.
This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check.
Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case by case basis.
Assistant Manager — Lead Retail & Pharmacy Team in Cambridge employer: Job Search Place Limited
At Boots, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that empowers our employees to thrive. As an Assistant Manager in our Lead Retail & Pharmacy Team, you will benefit from comprehensive training and development opportunities, alongside a generous benefits package that includes flexible working options and access to mental health support. Join us in making a meaningful impact in the community while enjoying a rewarding career in a dynamic retail environment.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager — Lead Retail & Pharmacy Team in Cambridge
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into Boots' values and culture. This way, you can show how your experience aligns with their mission and how you can contribute to their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your leadership skills and customer care experience can shine in the Assistant Manager role.
✨Tip Number 3
Show off your teamwork skills! Be ready to share examples of how you've inspired and coached your team in the past. Highlighting your collaborative spirit will resonate well with the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Boots family!
We think you need these skills to ace Assistant Manager — Lead Retail & Pharmacy Team in Cambridge
Some tips for your application 🫡
Show Your Leadership Skills:When writing your application, make sure to highlight your experience in leading teams. We want to see how you've inspired others and achieved performance goals in a customer-facing environment.
Connect with Our Values:Take a moment to reflect on our commitment to inclusivity and diversity. In your application, share how you align with these values and how you can contribute to creating a positive working environment at Boots.
Be Specific About Your Experience:Don’t just list your previous roles; give us specific examples of how you've delivered excellent customer care and operational standards. We love seeing real-life scenarios that demonstrate your skills!
Apply Through Our Website:Make sure to submit your application through our official website. It’s the best way for us to receive your details and keep track of your application. Plus, it shows you're serious about joining our team!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Customer Care
Make sure you understand the importance of customer care in retail and pharmacy settings. Be ready to share examples of how you've connected with customers in the past and how you can inspire your team to do the same.
✨Showcase Your Leadership Skills
Prepare to discuss your leadership style and how you’ve successfully coached and developed a team. Think of specific instances where your guidance led to improved performance or morale, as this will resonate well with the interviewers.
✨Data-Driven Decision Making
Brush up on how to interpret data and trends relevant to retail and pharmacy. Be prepared to talk about how you’ve used insights to adapt strategies in previous roles, demonstrating your ability to react quickly to changing customer needs.
✨Embrace Technology
Since the role involves navigating new technology, be ready to discuss your experience with tech in a retail environment. Highlight any tools or systems you’ve used that improved efficiency or customer service, showing that you’re adaptable and forward-thinking.
