At a Glance
- Tasks: Lead a team to deliver exceptional customer care and operational excellence.
- Company: Join Boots, a diverse and inclusive employer committed to your growth.
- Benefits: Enjoy flexible benefits, generous discounts, and a supportive work environment.
- Other info: Opportunities for career development and a positive workplace culture.
- Why this job: Make a real impact by inspiring your team and connecting with customers.
- Qualifications: Experience in leading teams and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
As an Assistant Manager you will support your Store Leader to deliver excellent customer care and operational standards every day by connecting with customers to gain a deep understanding of their needs. Working across both retail and pharmacy, you will lead and inspire your team by demonstrating your leadership skills on the shop floor, showcasing how to provide brilliant service and care.
Key responsibilities
- You will lead your team business growth by providing care to our customers and patients.
- You'll be responsible for the performance and development of your team which you will deliver through regular coaching and reviews.
- Deliver a sustainable and efficient retail and pharmacy business in your store to ensure stock availability, control costs, minimise loss and meet our customers' expectations.
- Conduct regular reviews, audits and risk assessments to protect patient and public safety.
- Interpret data, trends and insights to work at pace and react to the changing needs of the customer.
What you'll need to have
- Experience leading a team within a customer facing setting.
- An understanding of how to achieve performance goals through inspiring and coaching a team.
- A collaborative personality and able to succeed in a team-centred environment.
It would be great if you also have
- Experience working within community pharmacy.
- Confidence with navigating and embracing new technology.
Our benefits
- Boots Retirement Savings Plan.
- Discretionary annual bonus.
- Generous employee discounts.
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child.
- Flexible benefits scheme.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards.
Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.
Why Boots
At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.
What's next
If you apply for this role, you will be invited to take a timed online assessment. Once you have completed the assessment, our team will review your application and be in touch to update you.
Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process.
We are happy to provide reasonable adjustments to help you to be at your best if you require additional support as part of the application and interview process.
This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check.
Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case by case basis.
Assistant Manager in Cambridge employer: Job Search Place Limited
At Boots, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that empowers our employees to thrive. As an Assistant Manager, you will benefit from comprehensive training and development opportunities, alongside a generous benefits package including flexible working options and employee discounts. Our commitment to diversity and community engagement ensures that every team member can contribute meaningfully while enjoying a fulfilling career in a dynamic retail and pharmacy environment.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in Cambridge
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into Boots' values and culture. This way, you can show how your leadership style aligns with their mission to provide excellent customer care.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how you’ve led teams and improved performance in previous roles – that’s what they want to hear!
✨Tip Number 3
Be ready to share specific examples! When discussing your experience, use the STAR method (Situation, Task, Action, Result) to clearly demonstrate how you've inspired and coached your team to success.
✨Tip Number 4
Don’t forget to ask questions! Show your interest by preparing thoughtful questions about the team dynamics and how you can contribute to the store's growth. It’ll make you stand out as a candidate who’s genuinely invested.
We think you need these skills to ace Assistant Manager in Cambridge
Some tips for your application 🫡
Show Your Leadership Skills:When writing your application, make sure to highlight your experience in leading a team. We want to see how you've inspired others and achieved performance goals in a customer-facing environment.
Connect with Our Values:Take a moment to reflect on our commitment to inclusivity and diversity. In your application, share how you align with these values and how you can contribute to creating a positive working environment at Boots.
Be Specific About Your Experience:Use concrete examples from your past roles to demonstrate your ability to deliver excellent customer care and operational standards. We love seeing real-life scenarios that showcase your skills!
Apply Through Our Website:Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and keep track of your application process.
How to prepare for a job interview at Job Search Place Limited
✨Know Your Customer Care
As an Assistant Manager, you'll need to demonstrate a strong understanding of customer care. Research Boots' approach to customer service and think about how you can connect with customers. Prepare examples from your past experiences where you've successfully met customer needs.
✨Showcase Your Leadership Skills
Be ready to discuss your leadership style and how you've inspired teams in previous roles. Think of specific instances where you've coached team members to achieve performance goals. This will show that you can lead and develop a team effectively.
✨Understand the Business Metrics
Familiarise yourself with key performance indicators relevant to retail and pharmacy operations. Be prepared to talk about how you would interpret data and trends to improve business performance. This shows that you're not just a people person but also business-savvy.
✨Embrace Technology
Since the role involves navigating new technology, be ready to discuss your experience with tech in a retail or pharmacy setting. Highlight any tools or systems you've used and how they improved efficiency or customer service. This will demonstrate your adaptability and willingness to embrace change.
