At a Glance
- Tasks: Lead a dynamic team, ensuring top-notch service and smooth café operations.
- Company: Join Elior Concessions, where we elevate every day out with fantastic hospitality.
- Benefits: Enjoy free meals, flexible hours, 28 days holiday, and career growth opportunities.
- Other info: Be part of a people-first business with over 10,000 colleagues across the UK.
- Why this job: Make memorable moments for customers while developing your leadership skills.
- Qualifications: Strong leadership, communication skills, and previous supervisory experience preferred.
The predicted salary is between 25000 - 30000 £ per year.
Elior Concessions - Elevating Every Day Out. Whether it's a day out at a heritage site, museum, or entertainment venue, we make every experience extra special with fantastic hospitality and innovative food. We're the team behind the tasty treats and top-notch service that make every visit special. From a freshly brewed coffee to a gourmet meal, or a quick snack on the go, we turn food breaks into memorable moments. Come and join the team at Kenwood House!
What you'll be doing:
- Oversee daily operations, support your team, and ensure excellent customer service and smooth running of the Restaurant/Café/Lounge areas.
- Lead and motivate team members to deliver high standards.
- Monitor and maintain quality, hygiene, and safety procedures.
- Manage staff scheduling and daily tasks.
- Handle customer queries and resolve issues promptly.
- Support training and development of team members.
- Report operational updates and challenges to management.
- Ensure compliance with company policies and procedures.
What can you bring?
- Strong leadership and communication skills.
- Ability to manage and motivate a team.
- Customer-focused approach.
- Good organizational and problem-solving abilities.
- Previous supervisory or team-leading experience preferred.
Brilliant Work Deserves Brilliant Perks! At Elior, we believe that when you love where you work, it shows. That's why we make sure our team feels appreciated, supported, and set up for success!
- Free, tasty meals - Enjoy tasty, nutritious food on us while you work!
- Flexible working - including part time roles, because life doesn't run on a 9-5 schedule.
- Plenty of Time to Unwind - 28 days of holiday, and after two years, enjoy even more with 31 days.
- Leave for life's important moments - whether family, personal or unexpected.
- Give back time - paid volunteering days for the causes you care about.
- Room to grow - career development and learning opportunities for all stages of your career.
- Financial security - pension schemes and life assurance.
- Exclusive discounts - save on entertainment, leisure, and even travel!
Why You'll Love Working Here: We're a people-first business with over 10,000 colleagues across the UK, serving everything from stadiums to hospitals, schools to workplaces. Our mission? To enrich lives everywhere, every day. And here's the best part - 87% of our team say they're proud to work here! Why? Because we create a place where you're listened to, trusted, supported, and valued.
Café Supervisor employer: Job Search Place Limited
Elior Concessions is an exceptional employer that prioritises the well-being and growth of its team members, offering a vibrant work culture at Kenwood House. With benefits like free meals, flexible working hours, generous holiday allowances, and ample opportunities for career development, we ensure our employees feel valued and supported. Join us in creating memorable experiences for our guests while enjoying a fulfilling and rewarding career.
StudySmarter Expert Advice🤫
We think this is how you could land Café Supervisor
✨Tip Number 1
Get to know the company culture! Before your interview, check out Elior's social media and website. Understanding their values and mission will help you connect with the team and show that you're genuinely interested in being part of their fantastic hospitality journey.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've motivated a team or resolved customer issues. Being able to share these experiences will demonstrate your strong leadership skills and customer-focused approach, which are key for the Café Supervisor role.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look professional yet approachable. A smart appearance can set the tone for a great first impression, especially in a hospitality environment like Elior.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’d be a perfect fit for the team at Kenwood House!
We think you need these skills to ace Café Supervisor
Some tips for your application 🫡
Show Your Passion for Hospitality:When you're writing your application, let your love for food and customer service shine through! We want to see how you can elevate every day out for our guests, so share any relevant experiences that highlight your passion.
Highlight Your Leadership Skills:As a Supervisor, you'll be leading a team, so make sure to showcase your leadership experience. Talk about times you've motivated others or handled challenges, and how you can bring that energy to our café!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and structure your thoughts well. This helps us see your organisational skills right from the start!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Job Search Place Limited
✨Know the Company
Before your interview, take some time to research Elior Concessions. Understand their mission and values, especially how they elevate everyday experiences through hospitality and food. This will help you align your answers with what they stand for and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Café Supervisor, you'll need strong leadership skills. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or motivated others. Be ready to discuss how you can inspire your future team at Kenwood House to deliver high standards of service.
✨Customer Service Focus
Elior places a high value on customer service. Think of specific instances where you've gone above and beyond for a customer or handled a difficult situation effectively. Highlighting your customer-focused approach will demonstrate that you understand the importance of creating memorable moments for guests.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.
