At a Glance
- Tasks: Lead a café team, ensuring smooth operations and outstanding customer service.
- Company: Supportive café focused on empowering individuals with learning disabilities.
- Benefits: Flexible hours, 30 days holiday, and access to your wages as you earn them.
- Other info: Opportunities for professional development and employee recognition.
- Why this job: Make a real difference while developing your leadership skills in a vibrant environment.
- Qualifications: Experience in café management and a passion for supporting co-workers.
The predicted salary is between 25000 - 30000 £ per year.
Shift pattern: flexible according to the opening hours of the café, which is currently 7am-3pm Monday-Friday, but with plans to extend these hours to longer days and weekends in the near future.
Are you able to evidence your enthusiasm for supporting people with a learning disability? Do you have experience working in a similar role in a café, coffee shop or hospitality venue? Do you have any management experience?
We are looking for someone who will be responsible for ensuring the smooth running of the café. This includes:
- Managing a team of staff, supporting and motivating the team and role modelling high standards of service across the café.
- Supporting co-workers in meeting their learning goals.
- Leading and motivating the team to deliver outstanding customer service.
- Leading on daily operations, including staff rotas, opening/closing procedures, and delegating tasks.
- Helping with recruitment and training of new co-workers.
- Overseeing coffee and food preparation to maintain high quality standards.
- Handling customer feedback and resolving issues professionally when required.
- Managing stock, ordering, and weekly stock takes.
- Supporting sales growth through upselling, waste management, and operational efficiency.
- Complying with food hygiene regulations including inspections.
- Complying with registered premises licence, and managing cash limits and banking - finance returns.
Requirements:
- Previous experience of promoting work and independence skills with people with a learning disability or Autism.
- Previous experience in a similar role in a café, coffee shop, or hospitality venue.
- A hands-on leader who enjoys supporting and developing co-workers.
- Organised, reliable, and confident in assisting with operations and stock.
- Flexible and proactive, with the ability to adapt in a growing business.
- Hold a Level 3 qualification in Food Hygiene and Safety for Catering.
Why Work For Us?
- Financial Flexibility: Excellent rates of pay and HasteePay, giving you access to your wages as you earn them.
- Work Life Balance: 30 days holiday (including bank holidays) and flexible rotas.
- Professional Development: Full comprehensive training and access to industry recognised formal qualifications.
- Recognition: Monthly Employee of the Month awards and an annual employee awards evening.
- Wellbeing: Access to an Employee Assistance Programme (EAP) for you and your family, plus a cycle to work scheme.
- Perks: £200 staff referral scheme, company pension, and access to various employee discounts.
Café Manager employer: Job Search Place Limited
As a Café Manager with us, you'll thrive in a supportive and inclusive environment that prioritises the growth of both our team and the individuals we serve. We offer excellent pay rates, flexible working hours, and a strong commitment to professional development, ensuring you have the tools and recognition needed to excel in your role. Join us in making a meaningful impact while enjoying a healthy work-life balance and a range of employee benefits.
StudySmarter Expert Advice🤫
We think this is how you could land Café Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Job Search Place Limited. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Job Search Place Limited
Don't be shy about reaching out to Job Search Place Limited directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Café Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Job Search Place Limited and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Job Search Place Limited
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
