At a Glance
- Tasks: Provide first-line support for business systems and assist with data management.
- Company: Join Levy, part of Compass Group, the world's largest catering company.
- Benefits: Enjoy competitive pay, flexible hours, and a commitment to sustainability.
- Other info: Opportunities for growth in a vibrant, inclusive environment.
- Why this job: Be part of a dynamic team creating legendary experiences at iconic venues.
- Qualifications: Strong computer skills and excellent communication abilities are essential.
The predicted salary is between 30000 - 40000 £ per year.
Reports to: General Manager
Location: NEC
Sector: Levy UK&I
Overview
Levy is the vibrant and exciting sector of Compass Group, the world's largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality. In the UK and Ireland, we are proud to have a wealth of long-standing partnerships with venues across sport, entertainment, and events. Our partnerships include venues such as Excel London, The O2, Wimbledon, Twickenham, Aviva Stadium, Tottenham Hotspur, Aston Villa and Scottish Event Campus (SEC). As part of our growth strategy, we have expanded into Europe, operating multiple venues in the Netherlands and Germany, including the iconic Johan Cruyff Arena in Amsterdam and the Uber Arena in Berlin. Our ambition is continued growth across the UK and continental Europe.
At the core of what we do is the belief that sustainably sourced great food and drink, coupled with exceptional service is key to creating bespoke legendary experiences at our venues. Beyond the plate, we are valued by our clients as visionary venue partners, providing a range of partnership lead solutions that enhance the experience of fans and guests within the venues that we operate. Focused on 'doing the right thing' for our people and the planet, sustainability, wellbeing, diversity, and inclusion are at the heart of what we do. We have a commitment to significantly reducing our carbon impact, are official partners of Paralympics GB, and are proud to pay all our team members at least the Real Living or London Living Wage.
Role Purpose
Act as the first point of contact for Business Systems support across Group venues, providing confident day to day system assistance, administration, and data handling. Maintain core systems to enable accurate management information and efficient operations, ensuring sensitive personal data is handled securely and in line with policy.
Key Responsibilities
- Support & Incident Management
Serve as first line support for system queries; triage, resolve, or elevate issues promptly while maintaining clear communications with stakeholders. Provide user guidance on system use; contribute to how-to notes and quick guides.
- Systems Administration
Maintain and configure core business systems under the direction of the Manager to ensure reliability and quality outputs. Produce regular management information to aid and improve operational activity.
- Data Protection & Governance
Handle sensitive personal data in secure environments in accordance with company policies and procedures.
- Operational Support
Complete refunds and reporting across payment systems; keep accurate records. Provide stocktake process and administrative support to operational teams.
- Administration & Delivery
Manage day to day administrative requirements and support delivery of departmental standards and deadlines.
Skills and Experience
- High level of computer literacy with Microsoft Office and business systems.
- Strong organisation and time management; proactive, flexible, and able to self-manage.
- Excellent customer care and teamwork; confident written and verbal communicator with discretion.
- Applies knowledge to a variety of standard day to day activities, knowing when to refer to others; accountable for individual results and impact on the work group.
- Interprets client needs and offers assistance on standard practical issues; understands key business practices related to own area.
- There is a requirement to be flexible, due to the needs of the business you will be required to work occasional weekends and evenings.
Person Specification
- Computer literate to high level with Microsoft Office & other systems.
- Experience of maintaining and configuring systems.
- Excellent attention to detail whilst working at pace.
- Experience of producing high quality management information.
- Good time management and organisational skills, with a proactive and flexible approach.
- Able to self-manage.
- Demonstrates excellent customer care and team working skills.
- Good communicator, both written and verbal to all levels - with ability to exercise discretion when required.
- Experience of delivering day to day systems training.
Business Systems Advisor I NEC - Maternity Cover employer: Job Search Place Limited
Levy UK&I, part of Compass Group, is an exceptional employer that prioritises sustainability, wellbeing, and diversity within a vibrant work culture. Located at the NEC, employees benefit from being part of a leading catering company that values long-standing partnerships with prestigious venues, offering opportunities for professional growth and development while ensuring a supportive environment that pays all team members at least the Real Living Wage.
StudySmarter Expert Advice🤫
We think this is how you could land Business Systems Advisor I NEC - Maternity Cover
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values, especially around sustainability and customer care, so you can show how you align with their mission during your chat.
✨Tip Number 3
Practice your responses to common interview questions. Think about how your skills in systems administration and data handling can benefit Levy. Confidence is key, so rehearse until you feel ready to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the Levy team.
We think you need these skills to ace Business Systems Advisor I NEC - Maternity Cover
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Business Systems Advisor role. Highlight your relevant experience with systems administration and customer care, as this will show us you understand what we're looking for.
Showcase Your Skills:Don’t forget to mention your high level of computer literacy and any experience you have with Microsoft Office or other business systems. We want to see how your skills align with our needs, so be specific!
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences quickly.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Systems
Familiarise yourself with the business systems mentioned in the job description. Be ready to discuss your experience with similar systems and how you've handled data management or system administration in the past.
✨Showcase Your Customer Care Skills
Prepare examples that highlight your customer care abilities. Think of situations where you resolved issues or provided guidance effectively, as this role requires excellent communication and teamwork.
✨Demonstrate Flexibility
Since the job may require working weekends and evenings, be prepared to discuss your availability and willingness to adapt to the needs of the business. Share any previous experiences where you had to be flexible in your work schedule.
✨Highlight Attention to Detail
This role demands a high level of accuracy, especially when handling sensitive data. Prepare to discuss how you ensure quality outputs in your work and provide examples of how you've maintained attention to detail in fast-paced environments.
