At a Glance
- Tasks: Lead the Clarins team to deliver exceptional customer service and grow the business.
- Company: Join Clarins, a leading beauty brand committed to inclusivity and employee growth.
- Benefits: Enjoy competitive pay, 28 days leave, generous discounts, and wellbeing services.
- Other info: Embrace a culture of diversity and equal opportunity at Clarins.
- Why this job: Be part of a dynamic team passionate about skincare and beauty.
- Qualifications: 2 years in management, ideally in beauty or retail, with strong coaching skills.
The predicted salary is between 30000 - 40000 £ per year.
The role
Playing a vital role you'll take ownership of the Clarins business in order to grow and develop the account and team. You will lead by example providing excellent customer service at all times.
What you'll do
- Effectively business plan the team resource to deliver ultimate levels of customer service to meet the needs of the business.
- Focus on maximising opportunities through brand eventing, new launches and promotions.
- Ensure accurate stock and sales levels are maintained and have an overall awareness of competitive / department / store performance in relation to that of the Clarins business.
- Establish a professional working relationship with each team member in order to assist them in their individual development.
You are
- Passionate about skincare and beauty.
- A confident and articulate communicator.
- Customer-focused and results-oriented.
- Genuinely looking forward to new challenges.
You have
- 2 Years background in a management role - ideally in a beauty or retail.
- Significant experience in a Beauty retail or Spa environment.
- Proven ability of coaching and motivating a team.
- Excellent communication and analytical skills.
We have
- Competitive compensation package.
- 28 days annual leave (inclusive of bank holidays).
- Clarins For You - Our Reward and Benefits Platform.
- Generous employee discount and training allocation.
- Potential to earn up to 3% performance based bonus.
- Access to a range of Wellbeing services through our Employee Assistance Programme.
Equal opportunity employer
We believe in making life more beautiful for our employees and our customers. Inclusion and diversity are firmly grounded in our core values. We strive to achieve inclusiveness, and we foster an equal-opportunity culture where everyone can reach their full potential and do their best work. We welcome applications from all backgrounds and are a member of the ILO (International Labor Organization) and the Employers Network for Equity and Inclusion (ENEI).
Business Manager( 37.5hrs) employer: Job Search Place Limited
At Clarins, we pride ourselves on being an exceptional employer, offering a vibrant work culture in the heart of London that champions inclusivity and personal growth. Our employees enjoy a competitive compensation package, generous annual leave, and access to extensive wellbeing services, all while working in a dynamic environment that encourages passion for beauty and skincare. Join us to not only advance your career but also to be part of a team that values every individual's contribution and fosters a supportive atmosphere for professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Business Manager( 37.5hrs)
✨Tip Number 1
Network like a pro! Reach out to people in the beauty and retail industry, especially those who work at Clarins. A friendly chat can open doors and give you insider info about the company culture and what they really value.
✨Tip Number 2
Prepare for your interview by practising common questions related to team management and customer service. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your experience effectively.
✨Tip Number 3
Show your passion for skincare and beauty during your interactions. Whether it’s in an interview or networking event, let your enthusiasm shine through. It’s all about connecting with the brand's values and mission!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find more resources and tips on how to stand out in the application process.
We think you need these skills to ace Business Manager( 37.5hrs)
Some tips for your application 🫡
Show Your Passion:Let your love for skincare and beauty shine through in your application. We want to see how your enthusiasm aligns with our values at Clarins, so don’t hold back!
Tailor Your Experience:Make sure to highlight your management experience in beauty or retail. We’re looking for specific examples of how you’ve coached and motivated a team, so be detailed!
Be Customer-Focused:Since this role is all about delivering excellent customer service, share instances where you’ve gone above and beyond for customers. We love hearing about your results-oriented mindset!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Stuff
Before the interview, dive deep into Clarins' products and values. Familiarise yourself with their latest launches and promotions. This shows your passion for skincare and beauty, which is crucial for the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed a team in the past. Highlight your coaching and motivating techniques, as well as how you’ve fostered a positive working environment. This will demonstrate your ability to lead by example.
✨Customer Service is Key
Be ready to discuss your approach to delivering excellent customer service. Think of specific instances where you went above and beyond for customers, as this aligns perfectly with the role's focus on customer satisfaction.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics and Clarins' future plans. This not only shows your interest in the company but also helps you gauge if it’s the right fit for you. Remember, interviews are a two-way street!
