At a Glance
- Tasks: Lead a high-performing team and drive store success while delivering exceptional customer experiences.
- Company: Join Pandora, a brand that creates meaningful moments for customers and employees alike.
- Benefits: Enjoy a competitive salary, monthly bonuses, generous discounts, and career progression opportunities.
- Other info: Flexible working hours with a supportive environment and exciting incentives throughout the year.
- Why this job: Be part of a dynamic team that values passion, performance, and personal growth.
- Qualifications: Proven leadership skills, strong communication, and a passion for retail and customer service.
The predicted salary is between 31725 - 38400 £ per year.
Highly Competitive Salary
Monthly Bonus Scheme (10-20%)
Generous Employee Discount
Annual Jewellery Uniform Allowance
Other Excellent Benefits
You will be required to work the following days: Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday.
We are looking to cover 40 hours per week, Permanent.
The rate of pay will be between £31,725 - £38,400 (Full-time equivalent).
At Pandora, we believe in creating moments that matter - for our customers and for our team. We're currently looking for an organised, proactive and results driven Assistant Store Manager who can lead from the shop floor and on retail operations, and inspire a high performing team to beat their targets and provide a world class service. If you're passionate about people, performance, and creating meaningful moments, then we'd love to have you join us!
The Role
As an Assistant Store Manager, you'll be the backbone of store operations, supporting the Store Manager in delivering commercial success, leading, coaching and developing a high performing team, and role modeling our signature selling ceremony for world class customer experience. You will be responsible for the successful running and trading of the store in the absence of the store manager.
What You’ll Do
- Commercial Focus
- Drive store performance by analysing sales, KPIs, and customer feedback, using insights to make commercial decisions.
- Support the Store Manager in planning and executing effective business strategies that deliver on sales targets.
- Champion visual merchandising and product displays to reflect brand guidelines and maximise commercial impact.
- Leadership
- Support in building, leading and nurturing a diverse, inclusive and engaged team to unlock their full potential and support their development.
- Deliver clear and consistent communication, impactful feedback, and support with regular development conversations.
- Act as a trusted leader and role model, helping to embed our values of Dream, Dare, Care, and Deliver across your team.
- Customer Experience
- Be a Pandora ambassador on the shop floor - bringing deep product knowledge, passion for storytelling, and a commitment to our brand values.
- Inspire your team to create unique, personalised and meaningful moments for customers by role modeling our selling ceremony.
- Take ownership of excellent customer service standards and resolve escalated issues with professionalism and care.
- Store Operations
- Support in daily operational tasks including rotas, stock control, till operations, and managing security, health and safety, and compliance.
- Plan staffing levels in line with commercial needs and seasonal trends.
- Ensure high shop floor standards, smooth stock management, and overall operational excellence.
The Successful Candidate
You’ll be a highly capable leader and a passionate team player who thrives in a fast paced environment. You’ll bring strong people skills, commercial acumen, and an infectious energy that inspires and elevates those around you.
- Proven experience driving sales and profitability in store.
- A passion for driving a culture of exemplary customer service, with the ability to establish and coach a high performing team.
- Strong communication and organisational skills with the ability to multitask and prioritise, being adaptable and flexible to changing business needs.
- A positive, can do attitude with a contagious enthusiasm for Pandora product and core values.
- A growth mindset - someone who thrives on feedback, embraces change, and is always looking to raise the bar.
- A well presented appearance with a taste for desirable products and a passion for retail.
Benefits
- Highly competitive salary.
- Monthly bonus of up to 20% on sales targets.
- Generous jewellery uniform allowance.
- Employee discount.
- 'Wear box' access: select jewellery to wear each time you're working.
- Exclusive retail, hospitality and entertainment discounts via our online benefits platform.
- Free support for you and your loved ones through 'Retail Trust' on all things health and well being, financial advice, legal aid, and more.
- Parties, incentives and gifts throughout the year.
- Clear career progression and training opportunities.
Assistant Store Manager (Full-Time) in Bury St Edmunds employer: Job Search Place Limited
At Pandora, we pride ourselves on being an exceptional employer that values our team members as much as our customers. With a highly competitive salary, generous employee discounts, and a supportive work culture that fosters personal and professional growth, we empower our Assistant Store Managers to lead dynamic teams and create meaningful moments. Our commitment to inclusivity, clear career progression, and a range of excellent benefits makes Pandora a truly rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager (Full-Time) in Bury St Edmunds
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Pandora's values and mission. This way, you can show how your personal values align with theirs, making you a perfect fit for the team.
✨Tip Number 2
Practice your storytelling skills! As an Assistant Store Manager, you'll need to inspire both customers and your team. Prepare some engaging stories about your past experiences that highlight your leadership and customer service skills.
✨Tip Number 3
Be ready to discuss numbers! Brush up on your sales figures and KPIs from previous roles. Show how you've driven performance in the past, as this will resonate well with the hiring team looking for results-driven candidates.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note expressing your enthusiasm for the role. It’s a simple gesture that can set you apart from other candidates and keep you fresh in their minds.
We think you need these skills to ace Assistant Store Manager (Full-Time) in Bury St Edmunds
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for retail and customer service shine through. We want to see how much you care about creating meaningful moments for customers and your team!
Tailor Your CV:Make sure your CV highlights relevant experience that aligns with the Assistant Store Manager role. Focus on your leadership skills, sales achievements, and any experience in coaching teams. We love seeing how you've made an impact in previous roles!
Be Clear and Concise:Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to see your key achievements and skills. We appreciate clarity and organisation just as much as you do!
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join the Pandora family!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Numbers
Before the interview, brush up on your understanding of sales metrics and KPIs. Be ready to discuss how you've used data to drive performance in previous roles. This shows that you can think commercially and make informed decisions.
✨Showcase Your Leadership Style
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you inspired your team or resolved conflicts. This will demonstrate your ability to nurture a high-performing team, which is crucial for the Assistant Store Manager role.
✨Emphasise Customer Experience
Be ready to talk about your approach to customer service. Share stories that highlight your passion for creating meaningful moments for customers. This aligns perfectly with Pandora's values and shows you're a great fit for their culture.
✨Dress the Part
Since you'll be representing a brand known for its jewellery, make sure to present yourself well. Wear something stylish that reflects your understanding of retail aesthetics. This not only shows your professionalism but also your enthusiasm for the brand.
