At a Glance
- Tasks: Deliver exceptional guest experiences at our stunning outdoor pool and Tiki bar.
- Company: Join Hand Picked Hotels, a collection of luxury country houses and coastal retreats.
- Benefits: Earn £13.00 per hour, enjoy 28 days holiday, and access exclusive staff discounts.
- Other info: Flexible hours, career progression opportunities, and a supportive work environment await you.
- Why this job: Be part of a magical team in a beautiful setting, creating unforgettable memories for guests.
- Qualifications: Customer service experience preferred; must be over 18 to serve alcohol.
The predicted salary is between 13 - 13 £ per hour.
Hand Picked Hotels is a beautiful collection of 21 privately owned, luxury country houses and coastal retreats, each hand picked for their individuality. Architecturally distinctive and quintessentially British, every hotel boasts an extraordinary location, from Scotland to the Channel Islands, offering breathtaking views of vast countryside, expansive beaches and lush woodlands. With every need taken care of, the team at each hotel ensures every guest has a magical experience, encouraging them to return time and time again.
We are currently recruiting for an Outdoor Pool Attendant at Rhinefield House Hotel, part of Hand Picked Hotels. This is a seasonal role working from Mid April to End of September 2024. Known locally as the 'Jewel in the Forest', Rhinefield House is an award-winning luxury hotel steeped in natural beauty, hidden deep within the New Forest National Park. Rhinefield House is proud to be the only AA four red star hotel in the New Forest.
About the Role
Our outdoor pool attendants are responsible for delivering an exceptional guest experience, putting the guest at the heart of everything you do through personalised and thoughtful service with care and attention to detail. You will be responsible for the opening and closing of the outdoor pool, ensuring that all areas of the pool, changing rooms and bar are clean and maintained to a very high standard, creating a magical first impression. You will play a key role in creating a home from home experience. Attention to detail is key - you will have an eye for perfection in making sure your guests are well looked after. During the shift you will be operating the Tiki bar, making and serving drinks to our guests, ensuring that our high standards of presentation are met. Most of all we want you to be inspired, have fun and enjoy being part of our Hand Picked Team.
About you
To be considered for this role you will ideally have some previous customer service or waiting experience in a luxury hospitality setting, and you will need to be over the age of 18 to serve alcohol. You will be enthusiastic and willing to take on new responsibilities, adopting a flexible approach to ensuring all daily duties are completed. This is a varied role which includes cleaning of the changing rooms, pool testing and serving drinks to our guests. Having a high level of emotional intelligence enables you to anticipate our guests' needs and ensure they receive a Hand Picked experience. It is essential you can demonstrate how you would be able to deliver our guest experience standards at Hand Picked Hotels, including the ability to go above and beyond to ensure guests have a high quality, personalised, and magical experience that they remember, recommend and return to time and time again. Due to our rural location you will ideally need your own transport to reliably commute.
Company Benefits
- A competitive salary package of £13.00 per hour, plus a share of service charge.
- There are varying hour contracts available for this role which can be discussed during the interview. 09:30 - 18:30 shifts available on varying days.
- Company pension scheme with a generous employer contribution.
- Life assurance scheme.
- Employee Assistance Program to support you with whatever life throws at you.
- Company sickness scheme benefit.
- 28 days holiday per year including bank holidays, increasing to 33 days including bank holidays with length of service.
- Forward career progression, with access to our in house and external training programmes, including apprenticeships up to level 7, all supported by our learning and development team.
- £30 staff stays with Hand Picked Hotels per room Bed & Breakfast & 25% discount on all food & drink.
- Annual loyalty awards (e.g., afternoon teas and overnight stays).
- Online retail discount platform offering thousands of savings with high street retailers and restaurants as well as a health and well-being platform.
- Opportunity to make lifelong friendships and be part of a team that celebrates diversity and inclusion.
Hand Picked Hotels is an Equal Opportunities employer. Candidates must be eligible to live and work in the UK.
Outdoor Pool Attendant in Brockenhurst employer: Job Search Place Limited
Hand Picked Hotels is an exceptional employer, offering a unique opportunity to work in a stunning location at Rhinefield House Hotel, nestled in the picturesque New Forest National Park. With a strong focus on employee well-being, the company provides competitive salaries, generous holiday allowances, and extensive training programmes to support career growth. The inclusive work culture fosters lasting friendships and a sense of community, making it a truly rewarding place to be part of a dedicated team that prioritises guest satisfaction and personal development.
StudySmarter Expert Advice🤫
We think this is how you could land Outdoor Pool Attendant in Brockenhurst
✨Get in Early: Embrace the Seasonal Rush
In hospitality, seasonal hiring can be a bit of a frenzy, so make sure you’re applying early. Keep an eye on when local businesses like cafés and restaurants ramp up for holiday seasons or summer rushes. We can help you stay ahead by tracking application windows—don’t miss out!
✨Join Local Hospitality Groups
Tap into local hospitality communities online or through social media. Groups on Facebook or platforms like MeetUp can be goldmines for seasonal job opportunities. Engage with these communities—join discussions, share your eagerness, and you could snag a gig before it’s even advertised!
✨Show Your Face: Walk-Ins Matter
In hospitality, nothing beats a good ol' walk-in. Visit local establishments and introduce yourself. Bring along a flashy CV and maybe even drop a line about why you’re keen to work there. Sometimes just chatting with the manager can score you an interview on the spot!
✨Use Seasonal Hiring Platforms
Look for platforms that specialise in seasonal positions in the hospitality sector. Websites dedicated to summer jobs or Festival employment can offer unique roles that align with your interests. Don't forget to apply through our website too—companies like Job Search Place Limited are constantly looking for enthusiastic seasonal workers like you!
We think you need these skills to ace Outdoor Pool Attendant in Brockenhurst
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service game, your customer service skills are your bread and butter. Make sure your CV highlights any relevant experience you have in restaurants, cafés, or similar environments, emphasizing your ability to handle busy situations and provide excellent service.
Seasonal Availability is Key:Since this is a seasonal role, we're looking for candidates who are flexible with their availability. In your cover letter, mention specific times you’re available during the season and any previous seasonal positions you’ve held. This helps us see you as a perfect fit for this temporary gig!
Culinary Knowledge Can Set You Apart:If you have any culinary certifications or training, be sure to feature them prominently in your application. Knowing your way around a kitchen or having food safety certifications could give you an edge over other candidates when applying for a role at Job Search Place Limited.
Make It Personal:When applying through our website, use your cover letter to share why you’re passionate about working with Job Search Place Limited. Draw on any personal experiences you have in the hospitality scene and how they inspired you to apply for this seasonal role. We love a personal touch!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Menu Inside Out
With a seasonal role in hospitality-food-service, it’s super important to familiarise yourself with the menu. Be ready to chat about your favourite dishes, special ingredients, and any dietary considerations people might have. This shows you're passionate and prepared to provide excellent service right from the start!
✨Brush Up on Your Customer Service Skills
In hospitality, customer service can make or break the experience. Think of scenarios where you've gone the extra mile for a guest, or how you've handled challenges with a smile. Prepare a few stories that highlight your ability to connect with customers, solve problems, and create a welcoming atmosphere.
✨Flexibility is Key
Seasonal roles often require us to be flexible with our hours and responsibilities. During the interview, be prepared to discuss your availability and willingness to adapt. Highlighting your ability to jump into different roles, whether it’s serving or kitchen support, can really set you apart.
✨Showcase Your Team Spirit
Hospitality thrives on teamwork, especially in busy seasons. Prepare to share experiences where you collaborated with colleagues to create a seamless experience for guests. If you've got any examples where you helped to lift team morale during busy shifts, mention them! It’s all about showing that you can contribute positively to the work environment.
