At a Glance
- Tasks: Help customers with banking tasks and promote digital services in branch.
- Company: Join Lloyds Bank, a trusted name in banking.
- Benefits: Enjoy a generous pension, annual bonuses, and private medical support.
- Other info: Great opportunity for career growth in a supportive environment.
- Why this job: Make a difference in customers' lives while developing your skills.
- Qualifications: 12+ months in customer service and strong interpersonal skills.
The predicted salary is between 25000 - 30000 £ per year.
Lloyds Bank plc is looking for a customer service representative to provide support in branches located in Stoke on Trent & Crewe.
Responsibilities
- Assist customers with everyday banking tasks in branch locations in Stoke on Trent and Crewe.
- Offer guidance on banking products and services and promote digital channels.
Qualifications
- Over 12 months of experience in customer service.
- Strong interpersonal skills and the ability to empathize with customers during challenging situations.
Benefits
- Generous pension contribution.
- Annual bonuses.
- Private medical support.
Branch Customer Support Advisor - Banking & Digital Help employer: Job Search Place Limited
Lloyds Bank plc is an excellent employer, offering a supportive work culture that prioritises employee well-being and development. With generous benefits such as a robust pension scheme, annual bonuses, and private medical support, employees in Stoke on Trent and Crewe can thrive both personally and professionally while making a meaningful impact in the community.
We think you need these skills to ace Branch Customer Support Advisor - Banking & Digital Help
Customer Service
Interpersonal Skills
Empathy
Knowledge of Banking Products
Digital Services Promotion
Problem-Solving Skills
Communication Skills
