At a Glance
- Tasks: Serve customers, process orders, and assist with stock management in a dynamic environment.
- Company: Join Hydraquip, the UK's largest independent Hose & Hydraulics company.
- Benefits: Enjoy competitive salary, 20+ days holiday, pension, and wellness support.
- Other info: Opportunities for career progression and a supportive team culture.
- Why this job: Gain hands-on training and develop your skills while making a real impact.
- Qualifications: Customer-focused attitude and good communication skills are essential.
The predicted salary is between 25000 - 30000 £ per year.
Hydraquip is the UK’s largest independent Hose & Hydraulics company, built on the skill and commitment of our employees. Our continued growth means investment in training, career progression, and recognition for quality work.
Why join Hydraquip?
- Competitive salary
- 20 days holiday + bank holidays, increasing with service, with the option to purchase up to 5 additional days each year
- Company pension, wellbeing support & access to a wide‑ranging employee benefits & rewards platform, including a paid volunteering day, Refer‑a‑Friend bonus and Cycle to Work scheme
- Full training and ongoing development provided
Role and Responsibilities
- Serving customers at the trade counter and by phone/email
- Processing orders, quotations and customer enquiries
- Picking, packing and receipting stock
- Assisting with hose assembly and basic workshop tasks
- Supporting stock control and branch administration, with scope to take ownership as the role develops
- Promoting Hydraquip products and services where appropriate
- Maintaining a safe, organised branch environment in line with H&S standards
What we're looking for
Essential experience
- A reliable, customer‑focused attitude
- Good communication skills
- Ability to work well in a small team
Desirable experience
- Trade counter, warehouse or customer service experience
- Interest in mechanical or hydraulic products
If you’re looking for a company that values good work and invests in its employees, apply now.
Branch Assistant: Customer Service, Stock & Hands-on Training employer: Job Search Place Limited
At Hydraquip, we pride ourselves on being the UK's largest independent Hose & Hydraulics company, where our employees are at the heart of our success. With a strong commitment to training and career progression, we offer a competitive salary, generous holiday allowance, and a supportive work culture that values teamwork and individual contributions. Join us in a dynamic environment that not only recognises quality work but also provides unique benefits like a paid volunteering day and a Cycle to Work scheme, making Hydraquip an excellent employer for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Branch Assistant: Customer Service, Stock & Hands-on Training
✨Tip Number 1
Get to know Hydraquip! Research the company’s values and products so you can chat confidently about them during your interview. This shows you’re genuinely interested and ready to jump in.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for a customer. We want to hear how you handle tricky situations with a smile.
✨Tip Number 3
Show off your teamwork spirit! Be ready to share stories about how you’ve collaborated with others in previous roles. At Hydraquip, we value a good team player who can help keep things running smoothly.
✨Tip Number 4
Don’t forget to ask questions! Prepare a few thoughtful questions about the role or the company culture. It shows you’re engaged and keen to find out more about how you can fit into the Hydraquip family.
We think you need these skills to ace Branch Assistant: Customer Service, Stock & Hands-on Training
Some tips for your application 🫡
Show Your Customer Focus:Make sure to highlight your customer service experience in your application. We want to see how you’ve gone the extra mile for customers in the past, so share specific examples that showcase your reliable and friendly attitude.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. Mention your interest in mechanical or hydraulic products if you have it, as it shows us you’re genuinely interested in the role.
Keep It Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary to make your skills and experiences stand out!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application directly, and you’ll find all the details you need to get started right there!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Stuff
Familiarise yourself with Hydraquip's products and services. Understanding the basics of hydraulics and hoses will not only impress your interviewers but also show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about how you handled difficult situations or went the extra mile for a customer, as this is crucial for the Branch Assistant role.
✨Team Player Vibes
Since you'll be working in a small team, highlight your ability to collaborate effectively. Share stories that demonstrate your teamwork skills and how you contribute to a positive work environment.
✨Ask Smart Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about training opportunities or how success is measured in the role. This shows your enthusiasm and commitment to growing with the company.
