At a Glance
- Tasks: Provide excellent customer service and host fun events in a vibrant environment.
- Company: Join a lively entertainment centre that loves to have fun!
- Benefits: Enjoy free bowling, discounts, and career development opportunities.
- Other info: Flexible hours with opportunities for growth and advancement.
- Why this job: Be part of an exciting team where every day is a new adventure!
- Qualifications: Energetic, friendly, and great at customer interactions.
The predicted salary is between 20000 - 25000 £ per year.
Are you looking to work in a fun environment where confidence, energy, and a positive attitude are all you need? The rest we can teach you! We have something fun for all the family to do, regardless of age. Our centres are fantastic places to visit, and even better places to work in. Why not come and help us entertain? We love to entertain - it's in our DNA! Beyond bowling, we offer Escape Rooms, Karaoke, a 4D Laser Arena, Soft Play, Arcade Machines, Pool Tables, licensed bars with cocktails, and a fabulous food menu.
The Role
As a Customer Service Assistant, you'll provide an excellent customer experience by managing reception bookings, addressing enquiries, identifying sales opportunities, hosting events, maintaining cleanliness, and preparing food and drinks. You'll work across various departments, from running the Laser Arena and hosting Escape Room experiences to managing karaoke rooms and serving drinks at the bar. Every day will bring something new, keeping the fun flowing! You should be efficient, proactive, friendly, and confident in customer interactions, with exceptional service as your priority.
Skills You Need
- Determined, enthusiastic, and able to work in a fast paced environment
- Excellent customer service, communication skills, and a 'nothing is too much trouble' attitude
- Fully flexible, including evenings and weekends
- Approachable, helpful, organised, strong attention to detail and a strong team player
Our Fantastic Benefits
- Tenpin Treats - Retailer discounts and Best Doctors
- Free Bowling for family and friends
- Free Food (when working 6+ hours)
- Enhanced Maternity, Paternity, Adoption leave
- Medicash
- Employee Assistance Programme
- Free counselling
- Life assurance (2x annual salary)
- Long Service Awards
- Recommend a Friend Scheme
- On the Spot Rewards
- Career Development
Looking for career development? Tenpin is the place to start. We value great people and offer opportunities for advancement, with many of our managers having started as Team Members.
Customer Experience & Events Host in Bradford employer: Job Search Place Limited
At Tenpin, we pride ourselves on creating a vibrant and enjoyable work environment where your enthusiasm and positive attitude are celebrated. With a diverse range of entertainment options and a strong focus on employee development, we offer fantastic benefits including free bowling for family and friends, enhanced leave policies, and opportunities for career advancement. Join us in delivering exceptional customer experiences while having fun every day!
StudySmarter Expert Advice🤫
We think this is how you could land Customer Experience & Events Host in Bradford
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in with their fun, energetic vibe.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle tricky situations or make someone’s day. Being able to demonstrate your proactive and friendly attitude will really impress them.
✨Tip Number 3
Show off your flexibility! Since the role requires working evenings and weekends, be ready to discuss your availability. Highlighting your willingness to adapt will show that you're a team player who’s ready to jump in whenever needed.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our awesome team!
We think you need these skills to ace Customer Experience & Events Host in Bradford
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see your confidence and energy, so don’t be afraid to show us who you are. A positive attitude in your writing can really make you stand out.
Tailor Your Application:Make sure to tailor your application to the role of Customer Experience & Events Host. Highlight any relevant experience you have in customer service or event hosting, and mention how you can contribute to keeping the fun flowing at our centres!
Be Clear and Concise:Keep your application clear and to the point. We appreciate a well-structured application that gets straight to the good stuff. Use bullet points if it helps, and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll find all the info you need right there. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Job Search Place Limited
✨Show Your Enthusiasm
When you walk into the interview, let your energy shine! This role is all about having fun and creating a positive atmosphere, so don’t hold back on showing your excitement for the job. A genuine smile and a friendly attitude can go a long way in making a great first impression.
✨Know the Company Vibe
Do a bit of homework on the company culture and the activities they offer. Familiarise yourself with their services like Escape Rooms and Karaoke. Being able to chat about these experiences will show that you’re genuinely interested and ready to jump in and contribute to the fun!
✨Demonstrate Customer Service Skills
Prepare examples from your past experiences where you’ve gone above and beyond for customers. This role requires a 'nothing is too much trouble' attitude, so think of specific situations where you’ve made someone’s day better. It’ll help you stand out as a candidate who truly understands the importance of excellent service.
✨Be Ready for Teamwork Questions
Since this position involves working across various departments, be prepared to discuss how you work in a team. Think of times when you collaborated with others to achieve a goal or solve a problem. Highlighting your ability to be approachable and helpful will resonate well with the interviewers.
