At a Glance
- Tasks: Assist with ticket sales and provide top-notch customer service at the Box Office.
- Company: The Core, a vibrant arts venue in Solihull, hosting diverse events.
- Benefits: Competitive pay, flexible hours, and access to great staff perks.
- Other info: Flexible working hours, including weekends and evenings, with training provided.
- Why this job: Join a creative environment and be part of exciting shows and events.
- Qualifications: Customer service skills and IT literacy; arts interest is a plus.
The predicted salary is between 24796 - 24796 £ per year.
The Core is a thriving and successful multi-purpose arts venue in the heart of Solihull town centre, located in Theatre Square adjacent to Touchwood and comprising the main 336-seater Theatre, smaller multi-use Studio, Café Bar and The Courtyard Gallery exhibition space. We are currently recruiting for Box Office Assistants who can work flexibly to support business needs and the seasonal opening demands of the venue. The hours of work will require you to work weekends, evenings and bank holidays.
The busy venue hosts a wide variety of shows and events throughout the year including music, drama, comedy, film and dance, as well as a popular annual pantomime. The Core also holds regular art exhibitions and runs a programme of daytime and evening classes and courses. The Encore Café Bar serves hot and cold lunches with a fully stocked bar with a catering function for events and conferences.
The Box Office, located within the main foyer, is the frontline for the venue for ticket sales and information on all performances, events and activities at The Core.
Responsibilities- Support business needs and seasonal opening demands of the venue.
- Work flexibly, including weekends, evenings and bank holidays.
- Provide high standards of service at the Box Office, assisting with ticket sales, information and cash handling.
- Attend training days (3-4 days) for full training.
- IT literate with knowledge of cash handling.
- Excellent customer service skills, preferably in a public service - arts/leisure environment.
- Interest in the Arts is preferable but not essential.
- £24,796 pro rata per annum (£12.85 per hour) pay award pending.
- Competitive salary, flexible working options, attractive staff benefits and access to the Local Government Pension Scheme.
Location: The Core, Solihull.
Closing date: 07/06/2026.
Solihull Council is proud to be an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Solihull Council has a responsibility for, and a commitment to, safeguarding and promoting the welfare of children, young people and adults at risk and requires all staff and volunteers to share this commitment.
Box Office Associate - Flexible Hours at Arts Venue employer: Job Search Place Limited
The Core in Solihull is an exceptional employer, offering a vibrant work environment at a multi-purpose arts venue that celebrates creativity and community engagement. With flexible working hours, competitive pay, and a commitment to employee growth through training and development, staff enjoy a supportive culture that values diversity and inclusivity. The opportunity to be part of a dynamic team that brings a variety of performances and events to life makes working at The Core both meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Box Office Associate - Flexible Hours at Arts Venue
✨Tip Number 1
Get to know the venue! Familiarise yourself with The Core and its events. This way, when you chat with potential employers, you can show your genuine interest and knowledge about what they do.
✨Tip Number 2
Network like a pro! Attend events at The Core or similar venues. Meeting people in person can lead to opportunities that aren’t advertised. Plus, it’s a great way to showcase your enthusiasm for the arts!
✨Tip Number 3
Be flexible and ready to adapt! Since the job requires working weekends and evenings, highlight your availability during interviews. Show them you’re the go-to person for those busy shifts!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Box Office Associate - Flexible Hours at Arts Venue
Some tips for your application 🫡
Show Your Passion for the Arts:When you're writing your application, let your love for the arts shine through! Mention any experiences or interests you have that relate to the vibrant world of theatre, music, and exhibitions. We want to see that you're excited about being part of our community at The Core.
Highlight Your Customer Service Skills:As a Box Office Associate, you'll be the face of The Core, so it's crucial to showcase your customer service skills. Share specific examples from your past roles where you've provided excellent service, especially in busy environments. We value friendly and helpful team members!
Flexibility is Key:Since the role requires working weekends, evenings, and bank holidays, make sure to emphasise your flexibility in your application. Let us know how your schedule can accommodate the needs of the venue, and show that you're ready to jump in when needed!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role right there!
How to prepare for a job interview at Job Search Place Limited
✨Know the Venue Inside Out
Before your interview, take some time to research The Core and its offerings. Familiarise yourself with the types of events they host, from music to drama and art exhibitions. This knowledge will not only impress the interviewers but also show your genuine interest in the role.
✨Show Off Your Customer Service Skills
As a Box Office Associate, you'll be on the frontline dealing with customers. Prepare examples from your past experiences where you provided excellent customer service, especially in busy environments. Highlight how you handled difficult situations or went the extra mile for a customer.
✨Flexibility is Key
Since the job requires working weekends, evenings, and bank holidays, be ready to discuss your availability. Emphasise your willingness to adapt to the venue's needs and share any previous experiences where you successfully managed flexible working hours.
✨Brush Up on Cash Handling Skills
The role involves cash handling, so make sure you're comfortable discussing your experience with it. If you've worked in a similar role before, prepare to talk about how you ensured accuracy and security in cash transactions. If not, consider mentioning any relevant skills that demonstrate your attention to detail.
