Telecoms Customer Service Leader β€” Escalations & Growth in Bournemouth

Telecoms Customer Service Leader β€” Escalations & Growth in Bournemouth

Bournemouth Full-Time 30000 - 32000 Β£ / year (est.) No working from home possible
Job Search Place Limited

At a Glance

  • Tasks: Lead a dynamic Customer Service team and handle escalated complaints.
  • Company: Join a rapidly growing telecoms company in Bournemouth.
  • Benefits: Opportunity to make a real impact on customer experience.
  • Other info: Great chance for career growth and development.
  • Why this job: Shape the future of customer service in a fast-paced environment.
  • Qualifications: Experience in customer success and strong leadership skills.

The predicted salary is between 30000 - 32000 Β£ per year.

Job Search Place Limited is seeking a Customer Service leader in Bournemouth to develop and manage a dynamic Customer Service team. This role involves handling escalated complaints and improving service processes within a fast-paced telecommunications environment.

The ideal candidate will have a solid background in customer success and contact centre management, showcasing strong leadership and communication skills. Join a rapidly growing organization where you can truly impact customer experience.

Telecoms Customer Service Leader β€” Escalations & Growth in Bournemouth employer: Job Search Place Limited

Job Search Place Limited is an exceptional employer that fosters a vibrant work culture in Bournemouth, where innovation and customer satisfaction are at the forefront. Employees benefit from comprehensive training programmes, opportunities for career advancement, and a supportive team environment that encourages personal growth and development. Join us to make a meaningful impact in the telecommunications sector while enjoying the unique advantages of working in a rapidly expanding organisation.

Job Search Place Limited

Contact Details:

Job Search Place Limited Recruitment Team

We think you need these skills to ace Telecoms Customer Service Leader β€” Escalations & Growth in Bournemouth

Customer Service Management
Complaint Handling
Service Process Improvement
Leadership Skills
Communication Skills
Contact Centre Management
Team Development