At a Glance
- Tasks: Lead a dynamic team, manage store operations, and enhance customer experiences.
- Company: Join the vibrant community at Starbucks, where your leadership makes a difference.
- Benefits: Enjoy competitive pay, free drinks, 28 days holiday, and career growth opportunities.
- Other info: Flexible hours with exciting training and development programs.
- Why this job: Be part of a brand that values your voice and empowers you to lead.
- Qualifications: Experience in retail or hospitality leadership and a passion for community.
The predicted salary is between 30000 - 35000 £ per year.
We’re looking for leaders at Starbucks. Join us for coffee, stay for the community, connections and opportunities. We’ve got an exciting opportunity for you to join us as a store manager. Find your place as a leader at Starbucks and help us build the brand’s future. Here your voice is brewed into everything we do. As a leader at Starbucks you will be empowered to treat the store as if it is your own business.
Responsibilities
- Execute store operations through your team on scheduled shifts, covering opening, closing and weekends. You will also manage coverage on your days off.
- Analyze data and leverage observations in store to inform decision making that improves both customer experience and overall store performance.
- Work with store leaders to use forecasting and scheduling tools to manage labour within the required budgets, and recruit world‑class, diverse talent that meets the store’s needs.
- Cascade and roll out new initiatives to enable operational excellence and drive business results.
- Support the growth of your partners through performance and development, coaching and developing your team, and building positive relationships to understand partner challenges, needs and aspirations.
- Set challenging and realistic goals to drive engagement and improve partner performance.
- Participate in an introductory training programme led by in‑store trainers and coaches, designed to immerse you in the Starbucks culture and set you up for success.
- Given the nature of our stores, your working hours could include early mornings, evenings, weekends, nights and/or holidays.
Qualifications
- Previous experience leading a team in a dynamic retail or hospitality environment.
- Ability to champion Starbucks’ mission and values to create the Starbucks experience for customers and partners.
- Understanding of the local market, including competitors, and ability to identify opportunities to drive store profitability.
- Ambassador for partner networks, ensuring partners feel they belong.
Benefits
- Competitive starting salary (in line with the national living wage).
- 28 days holiday a year (including Bank Holidays) plus an additional special day to celebrate a special moment.
- Free drinks and food when on shift.
- Store bonus program.
- Bean stock options for all partners.
- Comprehensive training (including coffee knowledge) and access to Starbucks Global Academy.
- A free bag of coffee each week and a 30% partner discount on food, beverages, and merchandise.
- Discounts with local and national retailers through Perks at Work platform.
- Life assurance.
- Home Sweet Loan – interest‑free loans payable over 12 months to help with rental deposit.
- Free 24/7 Employee Assistance Programme for you and your family.
- Recognition schemes and monetary awards for long service, WOWing customers and partners.
- Great long‑term career opportunities in store and support centre.
Equal Employment Opportunity Statement
Starbucks is committed to building an inclusive and diverse workforce. All applicants and partners will be treated fairly, without regard to race, religion, sex, nationality, age, physical or mental disability, sexual orientation, marital status, gender identity and expression.
Store Manager in Birmingham employer: Job Search Place Limited
At Starbucks, we pride ourselves on being more than just a coffee shop; we are a community that values leadership, inclusivity, and personal growth. As a Store Manager, you will enjoy competitive benefits, including a generous holiday allowance, free drinks, and opportunities for career advancement within a supportive environment that champions your development. Join us in creating memorable experiences for our partners and customers while enjoying the unique culture that makes Starbucks a great place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager in Birmingham
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time in a Starbucks store. Observe how the team interacts and how they serve customers. This will help you understand what it means to be part of the Starbucks family.
✨Tip Number 2
Show off your leadership skills! Be ready to share specific examples of how you've led a team in the past. Think about challenges you've faced and how you overcame them. We want to see how you can bring that experience to Starbucks.
✨Tip Number 3
Prepare questions for your interviewers! Ask about their experiences at Starbucks and what they love most about working there. This shows you're genuinely interested and helps you get a feel for the team dynamics.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there. Don’t miss out on your chance to join us at Starbucks!
We think you need these skills to ace Store Manager in Birmingham
Some tips for your application 🫡
Show Your Leadership Skills:When applying for the Store Manager position, make sure to highlight your previous experience leading a team. We want to see how you've motivated others and driven results in a dynamic environment like retail or hospitality.
Emphasise Your Understanding of the Brand:Let us know how you resonate with Starbucks' mission and values. Share examples of how you've created memorable experiences for customers and partners in your past roles. This will show us you're a great fit for our culture!
Be Data-Driven:We love candidates who can analyse data and use it to inform decisions. In your application, mention any experience you have with using data to improve customer experience or store performance. It’ll set you apart from the rest!
Apply Through Our Website:Don’t forget to apply through our official website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Job Search Place Limited
✨Know Your Starbucks
Before the interview, dive deep into Starbucks' mission and values. Understand their commitment to community and customer experience. This will help you articulate how your leadership style aligns with their culture.
✨Showcase Your Leadership Skills
Prepare specific examples from your past experiences where you've successfully led a team in a retail or hospitality setting. Highlight how you managed challenges, improved performance, and fostered a positive environment for your team.
✨Understand the Market
Research the local market and competitors. Be ready to discuss how you can leverage this knowledge to drive store profitability and enhance the customer experience. This shows you're proactive and business-savvy.
✨Engage with Questions
Prepare thoughtful questions to ask during the interview. Inquire about the team dynamics, training programmes, and how success is measured at Starbucks. This demonstrates your genuine interest in the role and the company.
