At a Glance
- Tasks: Manage retail branch operations and provide exceptional customer service while buying cars.
- Company: Join the UK's favourite car-buying service, rapidly expanding with over 500 branches.
- Benefits: Enjoy competitive salary, bonuses, gym discounts, and structured career progression.
- Other info: Flexible hours with opportunities for social events and extra holidays.
- Why this job: Be part of a dynamic team and learn everything about cars while making an impact.
- Qualifications: Full UK driving license and experience in customer-focused roles.
The predicted salary is between 16920 - 16920 £ per year.
About The Role
Salary: £16,920 per year
Bonus: Fantastic monthly bonus and annual bonus based on company performance
Hours: You will work 25.5 hours per week on a rotational shift pattern of 5 days on 2 days off. Weekend work is involved.
We are the UK's favourite car-buying service and we are growing FAST! We have over 500 branches and are opening more sites each month. We are looking for enthusiastic, passionate, honest, service-driven individuals to join our team. Don't worry if you don't know anything about cars, we will teach you everything you need to know and so much more.
Responsibilities
- First-and-foremost our Sales Executives buy cars, but also ensure the efficient running of their branches.
- You are the main point of contact for our customers.
- Contact customers and prioritise your diary to achieve appointments and meet targets.
- Doing appraisals on cars, negotiating prices, closing deals, and delivering exceptional customer service to our customers.
- Liaising with the back office and work colleagues.
- When you are not buying cars you will be assisting the transport department as required.
Requirements
- A current full UK manual driving license.
- Experience of working in a target driven environment.
- Customer-focused with excellent communication skills and telephone manner.
- Ability to work well under pressure and by yourself (lone working).
- Ability to organise and prioritise own workload.
- Be able to build lasting relationships with clients/customers.
- Excellent administration and IT skills.
Extra Benefits
- Discounted Gym Membership.
- Team social events budget available to all!
- Monthly & Annual Bonuses, Incentives & Rewards.
- Accrue Extra Holidays for Length of Service!
- Healthcare Cash Plan.
- Pension Scheme.
- Structured Progression Programmes & Pay Increases.
The position would best suit an experienced customer-facing professional such as a Sales Executive, Retailer or Hospitality specialist who is used to working independently and wants the opportunities made available by a market-leading brand.
Retail Branch & Transfer Manager in Birmingham employer: Job Search Place Limited
Join a dynamic and rapidly expanding team at the UK's favourite car-buying service, where your passion for customer service will be rewarded with competitive pay, fantastic bonuses, and a supportive work culture. With structured progression programmes and opportunities for personal growth, you'll thrive in an environment that values your contributions while enjoying benefits like discounted gym memberships and social events. Embrace the chance to learn about the automotive industry in a role that offers both independence and teamwork, all within a vibrant and engaging workplace.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Branch & Transfer Manager in Birmingham
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Be ready to talk about your experience and how it relates to the Retail Branch & Transfer Manager role. Highlight your customer service skills and any target-driven achievements you've had in the past.
✨Tip Number 3
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building connections can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to reach out directly.
We think you need these skills to ace Retail Branch & Transfer Manager in Birmingham
Some tips for your application 🫡
Show Your Enthusiasm:We want to see your passion for customer service and the role! Make sure to express why you're excited about joining our team and how you can contribute to our fast-growing company.
Tailor Your CV:Don’t just send a generic CV. Highlight your experience in target-driven environments and any customer-facing roles you've had. We love seeing how your skills match what we’re looking for!
Craft a Personal Cover Letter:Use your cover letter to tell us a bit about yourself and why you’d be a great fit for the Retail Branch & Transfer Manager position. Be genuine and let your personality shine through!
Apply Through Our Website:Make it easy for us to find your application by applying directly through our website. It helps us keep track of all applications and ensures you don’t miss out on any updates!
How to prepare for a job interview at Job Search Place Limited
✨Know the Company Inside Out
Before your interview, take some time to research the company. Understand their values, mission, and what makes them the UK's favourite car-buying service. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Retail Branch & Transfer Manager, you'll be the main point of contact for customers. Prepare examples from your past experiences where you've delivered exceptional customer service or resolved issues. This will demonstrate your ability to build lasting relationships with clients.
✨Prepare for Target-Driven Questions
Since the role involves working in a target-driven environment, be ready to discuss how you've met or exceeded targets in previous positions. Use specific metrics or achievements to illustrate your success and how you can bring that same drive to this role.
✨Practice Your Communication Skills
Excellent communication is key in this role. Practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend to get comfortable discussing your experiences and answering potential questions.
